The People Business Partner (PBP) is a strategic partner for the organization who will provide expertise and support to managers and employees on a wide range of People Operations-related issues. This position requires the ability to partner with different levels of management and the People Operations team in a fast-paced environment to align People Operations strategies with business objectives. The PBP will be responsible for driving People Operations initiatives, providing guidance and advice to employees and managers, managing employee relations and driving People Operations programs and policies.

In order to ensure an exceptional result, you will need to have a clear understanding of the challenges and opportunities our customers face and how our teams as a whole combine to deliver our promise. Providing services in a proactive, professional manner while ensuring key parties are kept informed is critical. We are a data driven company and analysis for decision making and overall strategy is ongoing.

Our People:
Our team members are collaborative, positive, and dedicated to mutual success. Transparency isn't just a buzzword here; it's a commitment to open communication, ensuring every voice is heard and valued. Guided by our core values — Passionately Curious, Own It, Go Beyond, and Serve as One — we’re here to create something extraordinary together.

Our Core Focus:
Our team members play a pivotal role in our focus: Serving those who serve with technologies for today and tomorrow that make life safe and simple. With nearly 30 years of specialized expertise, our team goes beyond conventional boundaries, delivering tailored managed services and cybersecurity solutions to our clients.

Your Growth:
We are a growth minded organization that prioritizes development, offering numerous opportunities for career advancement. Rooted in our core value of being Passionately Curious, VC3 offers a dynamic learning environment, emphasizing hands-on experiences and formal development programs that celebrate continuous learning to propel your career forward.

Key Responsibilities

Develop and maintain strong relationships with leaders and employees to provide guidance and support on People Operations-related issues.
Coach employees and managers on People Operations related topics as needed and required taking into account relevant organizational policies, employment law, and People Operations best practices.
Partner with managers and the People Operations team to develop and implement People Operations initiatives that align with business objectives.
Work closely with managers on strategies related to team engagement, morale, productivity and retention.
Provide guidance and advice to managers and employees on conflict resolution.
Guide and coach managers through the progressive discipline process, including the development and delivery of performance improvement plans and/or progressive disciplinary strategies on employee relations issues up to and including termination.
Perform and coordinate activities related to compensation, including maintenance of pay bands and assisting with annual compensation planning process.
Manage administration of total rewards and recognition programs, including annual benefits renewals and annual enrollment.
Support the development and implementation of company forms, policies and procedures in accordance with organizational goals, industry trends and/or employment laws or regulations.
Mentor managers on employee development best practices.
Partner with leadership on workforce plans, and to develop succession plans.
Suggest new processes and policies to continually improve efficiency of the People Operations department and organization, to improve the employee experience.
Analyze People Operations trends and metrics, providing recommendations as a result of the data insights.
Provide support to the recruitment team with sourcing and interviewing, as necessary.
Support the introduction, training and participation in People Operations related programs, such as Performance Management, Annual Compensation Review, etc.

Additional Responsibilities:

Promote People Operations best practices and maintain a high level of knowledge regarding applicable employment laws to help keep the organization in compliance.
Maintain the highest level of confidentiality.
Foster positive morale and live company values. Set the example to follow for customer service.
Communicate professionally and respectfully. Maintain a level-headed and respectful approach, even if faced with a difficult team interaction.
Collaborate with all departments to maximize customer satisfaction.
Continuously improve process and procedure to provide superior service.
Provide or facilitate timely responses and guidance for requests.

Skills, Knowledge and Expertise

SHRM or CPHR designation is required
Diploma or Bachelor’s Degree majoring in People Operations
7+ years of experience in a related People Operations role
Knowledge of legislation as it relates to People Operations
Comfortable in a fast-moving environment, flexible to change, independent and highly self-motivated
Strong attention to detail
Excellent interpersonal skills, including active listening skills and a clear and open communication style. Ability to build and maintain strong relationships with internal and external stakeholders
Effective organizational and time management skills, including the ability to manage multiple priorities from several stakeholders

Additional information you will want to know:

Applicant selected may be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment
VC3 offers a comprehensive benefit package and 401K/RRSP company matching

Thank you for your interest in VC3. We appreciate all applications; however, only those candidates selected for an interview will be contacted.

About VC3

VC3 offers Managed IT Services, Private Cloud Services, Hosted VoIP, Custom Web Applications, SharePoint Consulting, and Website Design & Hosting.

VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the United States and Canada. The technologies needed by our customers have changed many times over the years, but our focus has always stayed the same: connect the best technologies with our experienced and talented engineers, programmers, web designers and support specialists to deliver solutions that take our customers to the next level of productivity and results.

We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.

VC3

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People Business Partner (10 month contract )