The Manager of Training and Development is responsible for improving the productivity of the organization's employees. This position assesses company-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance.

Major Duties/Essential Functions

Strategic Partnership & Project Management

Partner with leadership to develop and align training and development strategies that support overall business goals and drive organizational success.
Work closely with HR operations to ensure that training programs are seamlessly integrated with talent management processes, including recruitment, onboarding, performance management, and succession planning.
Collaborates with HR leadership to gather and interpret data from exit and stay interviews, presenting actionable insights and best practices to address gaps in the employee experience.
Facilitates staff climate surveys and presents comprehensive data analysis to HR leadership.
Partners with HR leadership on special projects, including new hire onboarding and orientation, recruitment, compensation programs, HR compliance, employee recognition and retention, employee relations, performance management, and staff learning and development.
Introduces and supports various staff initiatives to enhance employee well-being and organizational culture.

Management Training and Leadership Development

Conducts comprehensive annual training and development needs assessments to identify skill gaps and opportunities.
Develops and implements robust training and development programs and objectives that align with organizational goals.
Manages and optimizes the departmental budget to ensure cost-effective training solutions.
Creates and curates effective training materials using a variety of media to enhance learning experiences.
Provides expert training and coaching to managers, supervisors, and other key personnel involved in employee development.
Plans, organizes, and facilitates impactful employee development and training events, ensuring all logistical needs are met.
Conducts thorough follow-up studies of all completed training to evaluate and measure effectiveness and impact.
Continuously modifies and improves training programs based on feedback and performance data.
Exemplifies and promotes the desired culture and philosophies of the organization.
Collaborates effectively as a team member with other management and HR staff to achieve common goals.

Organizational Development

Gathers and analyzes various forms of data to clearly define and outline differences and similarities in organizational structure.
Coordinates HR-led change management efforts to align with the organization's overall change management activities.
Manages the administration and reporting of the performance management and goal-setting process.
Leads the talent review process to include succession planning, partnering with HR Operations.
Performs other duties as assigned.

Qualifications

Bachelor's degree in relevant field.
Five to seven years of experience designing and implementing employee development programs.
Certified Professional in Learning and Performance (CPLP), preferred.
SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP), preferred.
Experience with eLearning platforms such as Symplr, HealthStream, Relias, etc. a plus
Excellent verbal and written communication skills.
Strong presentation skills.
Adept with a variety of multimedia training platforms and methods.
Ability to evaluate and research training options and alternatives.
Ability to design and implement effective training and development.
Experience working with Federally Qualified Health Centers (FQHCs), non-profit mission-based organizations, or in healthcare preferred.
Ability to travel 5-10% of the time, primarily within Washington, DC., as needed.

Physical Requirements

Requires no heavy lifting, and nearly all work is performed in an office environment. Specific vision abilities required by this job include close vision and ability to adjust focus. Frequently required to sit, use hands/fingers to handle or feel, and talk/hear. Requires critical thinking, organizational, decisive judgment, communication, good customer service skills. Must be able to handle multiple tasks, be able to work in a stressful environment and take appropriate actions as needed. Must always follow Unity Healthcare and departmental policies and procedures.

Unity Health Care

New Jobs

Manager of Training and Development