Leadership and Management Trainer

This role designs and embeds bite-size leadership learning across United Response, ensuring leadership capability is consistent, values-led and measurable at every grade. Leadership learning is aligned to organisational KPIs, Strategic Pillars, Skills for Care frameworks and the principles of People We Support, Our People, Pounds & Pennies, and Policy & Practice.

This role is not simply a delivery-only trainer. It is a content creator, and architect, ensuring leadership learning is practical, scalable, digitally accessible and fully integrated into core people processes.

Our vision is a society where everyone has equal access to the same rights and opportunities.

Our mission is to ensure that people with learning disabilities, mental and physical support needs have the opportunity to live their lives to the full.

To achieve the above, we need you to live our values and be:

Creative
Strong
Honest
Responsive
United

Leadership Learning Design and Development:

Design and develop bite-size, modular leadership learning aligned to all grades reflecting increasing behavioural depth, strategic accountability and leadership influence.
Translate the Organisational Behaviours, Key Result Areas and Key Performance Indicators into practical leadership learning that supports day-to-day decision-making.
Ensure learning content clearly differentiates expectations at each grade, including deputising and cross-organisational leadership responsibilities.
Develop learning in accessible formats (digital, blended, self-directed and facilitated).

Skills for Care Alignment:

Ensure all leadership learning is explicitly aligned to Skills for Care leadership principles, articulated for United Response as:
Leading Self: values-led behaviour, ethical decision-making, resilience and reflective practice
Leading Others: inclusive leadership, supervision, performance management and capability building
Leading the Organisation / System: strategic thinking, financial stewardship, quality, safeguarding and regulatory leadership
Ensure leadership learning complements (not duplicates) existing Skills for Care learning pathways.

Embedding Values and Organisational Behaviours:

Translate United Response values (Creative, Strong, Honest, Responsive, United) into observable leadership behaviours at each grade.
Support leaders to understand how behaviours directly impact:
Workforce engagement and wellbeing
Quality, safeguarding and outcomes for people we support
Financial sustainability and effective use of resources
Ensure leadership learning reinforces a whole-organisation mindset, particularly at Grades 3–6.

Integration with People Processes:

Embed leadership learning into:
Recruitment and induction
Supervision and appraisal
Leadership development pathways
Talent and succession planning

Design leadership learning that explicitly supports the Four Ps:

People We Support: leadership practice that strengthens person-centred care, safeguarding, inclusion and quality of life outcomes
Our People: inclusive leadership, engagement, wellbeing, supervision quality and capability development
Pounds & Pennies: financial stewardship, value for money, efficient use of resources and sustainable decision-making
Policy & Practice: regulatory compliance, governance, risk management and consistent application of policy
Develop leadership learning using a blend of approaches, including bite-size digital content, reflective practice, applied learning tasks, peer learning and facilitated sessions.
Work collaboratively with People and Inclusion, Quality, Finance and Operational leaders to ensure leadership learning is fully aligned to organisational priorities and embedded consistently across the organisation.
To take on any other reasonable duties as instructed by your line manager
Time-served experience in designing, delivering and embedding leadership models and frameworks across complex organisations, with evidence of sustained impact on leadership practice and performance.
Strong experience translating organisational strategy, values and performance frameworks into practical leadership models that are understood and applied consistently at all levels.
Demonstrable track record of delivering leadership development at scale, including executive, senior, middle and frontline leadership populations.
Deep understanding of leadership theory and practice, with the ability to apply models pragmatically within regulated, values-driven environments such as adult social care.
Experience designing and delivering blended leadership learning, including bite-size digital content, facilitated programmes, action learning, coaching approaches and applied learning.
Skilled in evaluating leadership development impact using behavioural, performance and outcome measures, linking leadership learning directly to KRAs, KPIs and organisational priorities.
Strong capability in stakeholder engagement and influence, working credibly with senior leaders, middle managers and specialist functions to co-create leadership approaches.
Confident in adapting and contextualising external frameworks (e.g. Skills for Care) into bespoke organisational leadership models rather than applying them off-the-shelf.
Highly effective communicator, able to articulate leadership models clearly and persuasively, and support leaders to apply them in real-world decision-making.
Ensures that all leadership learning actively promotes equity, diversity and inclusion, supports inclusive leadership practice, and reflects the diverse needs of colleagues and people we support.

Relevant professional qualification or equivalent experience in leadership development, learning and development, organisational development or adult social care leadership.

Home based with travel as required

United Response

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Leadership & Management Trainer