About Unifi

Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for millions of clients across Zambia, Kenya, Uganda, South Africa and Tanzania. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more. As one of the fastest-growing lenders in East Africa, we combine exceptional client service with the very best tech and data analytics.

Learn More About Unifi At

About Unifi: www.unifi.credit/about

The Story of Unifi: https://www.youtube.com/watch?v=vl32BzxAHfA&t=26s

Unity Finance becomes Unifi: https://www.youtube.com/watch?v=_Gf1ZiFpfSc&t=188s

Unifi’s Branches: https://www.youtube.com/watch?v=eUrwaPmzU5E

Purpose of the role

Lead and deliver the group wide learning and development strategy with the CHRO that builds capability, supports growth and enables employees to perform at their best through impactful, practical and scalable learning solutions.

Responsibilities

Own and drive the L&D strategy.
Ensure L&D is solving real problems, not just delivering programs.
Co create learning solutions with business.
Ensure learning programs are practical and lead to sustained behaviour change through reinforcement, follow up and ownership.
Set clear standards and frameworks while allowing for appropriate flexibility.
Lead organisation-wide training needs analysis and converts capability gaps into practical, role-based learning.
Lead, develop, and manage performance for the group wide L&D team.
Drive fast execution - pilot, test, learn and iterate rather than over designing solutions
Embed learning solutions in daily work through coaching, on the job tools and real time support.
Partner with Organisational Effectiveness to strengthen succession planning, leadership and management frameworks, and talent readiness programs..
Work closely with HR Operations and in country operations teams to ensure learning is effectively adopted across countries and continuously improved based on frontline feedback.
Use learning data and simple metrics to measure ROI and effectiveness of learning programs.
Use learning data to inform and improve existing programs.
Manage L&D budgets, vendors, and learning technologies, ensuring value for money and practical application.
Build a culture where learning is simple, useful, and energising, helping Unifi remain a place to thrive and perform.

Requirements

Tertiary qualification in L&D, Instructional Design, HR, or a related field.
10+ years in L&D, with at least 5 in a senior leadership role.
Familiar with LMS platforms and digital authoring tools.
Proven experience leading and implementing L&D strategy across the full employee lifecycle in a fast-paced, multi-country environment.
Able to connect learning initiatives directly to business performance outcome and behavioural change.
Strong communicator who can simplify complex ideas without losing meaning.
Confident, engaging and comfortable influencing senior leadership.
Equally at home in a boardroom presentation as on the ground in a branch.
Resilient and resourceful, with a hands-on approach and no ego about the details.
Willing and able to travel across Africa.

Sound like your kind of place? We'd love to hear from you. Apply now and let's build something that matters, together.

Boldly different. Fiercely human. Proudly African.

Unifi Africa

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Head of Learning and Development