Job Description

Job Summary:

Uses advanced technical skills related to learning management systems, multimedia design, assessment systems, communication tools, streaming media platforms, and multimedia creative applications to meet unique and often "new" requirements related to online course design and development. Analysis of project requirements requires in-depth evaluation and understanding of learning goals, perhaps woven through a series of courses, and how technology tools facilitate creation of content and management of data related to behavior and performance. Interacts with senior internal and external personnel and has an exceptional command of communications that represents the organization. May assume responsibility for a program of courses offered at a university or with university affiliates. Provides guidance to other instructional designers, particularly across campus partnerships.

The Talent Program Design & Facilitation role creates engaging, practical, and scalable learning experiences that help UCSF employees and people leaders use talent practices effectively across the employee lifecycle. The role translates talent strategies, processes, and expectations into clear, accessible learning experiences across performance management, goal setting, engagement and action planning, individual development planning, career development, coaching, onboarding, executive onboarding, feedback, crucial conversations, and other interpersonal skills programs.

Combining learning experience design, digital design, visual design, facilitation, and practical AI fluency, this role develops high-quality virtual learning experiences, PowerPoint presentations, eLearning, facilitator resources, job aids, and other learning materials. The role partners with talent subject matter experts to turn complex content into simple, useful experiences that employees and managers can apply immediately.

Department Summary

The Office of Organizational Effectiveness strengthens organizational capability across UCSF by helping leaders, teams, and the enterprise perform at their best. The function integrates leadership development, talent systems, organizational optimization, and innovation to create practical solutions that improve how work gets done and enable people to grow, lead, and deliver on the UCSF mission.

Qualifications

Required:

Bachelor's degree in related area and / or equivalent experience / training.
Min 10 years related experience
Experience as an instructor, teacher or facilitator to myriad audiences
Ability to create AI enabled scenario-based learning sessions and experiences
Expertise and experience delivering scalable enterprise solutions
Expertise and experience creating and delivering sensitive subject matter training such as conflict resolution, empathy, emotional intelligence, psychological safety and de-escalation training
Advanced ability to architect career pathway training in partnership with workforce development
Advanced ability to conduct analysis and develop recommendations, demonstrating organizational and problem-solving skills.
Advanced analytical, verbal, written, and interpersonal communication skills, collaboration, and negotiation skills.
Advanced knowledge of instructional design principles and learning strategies, including needs analysis, backwards design, learning outcomes and assessment design, and instructional approaches including lecture, discussion, activities, projects, etc.
Advanced knowledge of the technical tools and platforms required to achieve the delivery of engaging and media-rich online learning content, and of trends in the use and effectiveness of educational technology and learning.
Advanced knowledge and skills with relevant business software systems and content creation tools.
Advanced knowledge of applying adult learning theories and education methodologies in creative ways.
Advanced knowledge of e-learning strategies including but not limited to courses (e.g., processes and technologies, etc.).
Expert level skills in application of planning, resourcing and monitoring of effective design life cycles of training and other learning and performance solutions to support the organization.
Thorough knowledge to conduct appropriate job and task analyses in the context of instructional design of technical or specialized training.

Preferred

Knowledge of accessibility practices for digital learning and presentations.
Advanced knowledge of organization policies and procedures, including policies that impact online course development.
Advanced understanding of business strategies and market priorities related to online learning and achievement of organizational goals.
Relevant learning, design, facilitation, or digital learning certifications

About Us

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values .

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here .

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

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Talent Program Design & Facilitation