Twenty8 is an independent firm delivering IT services to international organizations, with a focus on supporting digital transformation, business development, and customer-centric solutions.

We collaborate closely with European Union public institutions and agencies, helping skilled professionals navigate and grow in their international careers.

We are currently seeking a Learning & Development Specialist to support a prestigious European Institution in Brussels. 🔍🇪🇺

This role focuses on building and maintaining a comprehensive training ecosystem that enables users and trainers to effectively use a complex internal business application.

🖥️ KEY RESPONSIBILITIES:

Functional Testing

Actively participate in the testing of newly developed features, providing feedback from a user and training perspective to ensure usability, quality, and ease of learning.

Instructor-Led Training (ILT)

Design and maintain a complete Instructor-Led Training package, including PowerPoint presentations and the preparation of realistic training data in the training environment to support live demonstrations.

Deliver training sessions following a train-the-trainer approach, enabling internal trainers to cascade learning across the organisation and providing coaching when necessary.

Online Learning

Develop short, topic-based e-learning capsules, preferably using AI-powered authoring tools, and publish them on the organisation’s Moodle learning platform, ensuring content is engaging, accessible, and up to date.

Documentation & Maintenance

Develop and maintain training materials and user documentation, ensuring they remain aligned with system updates and evolving user needs.

📝 PROFILE

The ideal candidate combines instructional design expertise with a curious and technical mindset, feeling comfortable navigating both the user interface and the functional logic of complex business applications.

• Experience in Learning & Development, training design, or instructional design

• Experience creating training materials, user documentation, and e-learning content

• Experience delivering Instructor-Led Training and train-the-trainer sessions

• Familiarity with e-learning platforms such as Moodle

• Experience using modern or AI-supported learning authoring tools is a plus

• Strong communication skills and ability to work in multicultural environments

• Excellent level of English, french is a plus.

📍 This is a hybrid role based in Brussels, supporting a major European Institution.

Ready to Apply?

If your skills and experience align with this role, we’d love to hear from you!

Submit your CV today and embark on an exciting journey with us! 📩

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Learning & Development Specialist