Salary: $150,000 p.a. - $170,000 p.a.

Start: ASAP

Tiger is working with a premier brand that has a very distinctive identity in the market with their unique marketing and brand campaigns. This company was founded in 1918 and has been steadily growing ever since. They are currently looking for a Director of Learning and Development to lead their SAP training.

Responsibilities:

Develop and execute a comprehensive training strategy for our SAP ERP rollout
Partner with the ERP project team, functional leads, and external vendors to create engaging and effective training
Work with business leaders to ensure B2B customers are aware of upcoming changes and know how to utilize new systems and processes.
Work with 3rd party vendor partners to ensure proper documentation and training materials are available
Establish feedback mechanisms to measure training effectiveness
Conduct a comprehensive training needs assessment across the organization
Identify gaps in current tools, systems, and content delivery methods to recommend scalable learning technologies/platforms
Collaborate with senior leaders to develop a functional learning roadmap
Build strong relationships with department heads to co-create learning plans

Qualifications:

8–12 years of progressive experience in learning and development
Demonstrated success leading L&D efforts in a technology-driven change environment, ideally including ERP or SAP implementations
Strong understanding of adult learning principles and instructional design
Experience expanding learning platforms to multiple functions in an enterprise, including HR, Retail and Sales, Customer Service
Experience developing scalable training strategies using best in class technology and processes
Experience with L&D platforms (e.g., LMS, LXP, digital adoption platforms) and training content development tools
Exceptional project management and stakeholder engagement skills
Retail industry experience plus
Bachelor’s degree required; master’s degree or relevant certifications (e.g., CPTD, PMP) a plus.

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Director of Learning and Development