Requisition No: 831506

Agency: Department of Revenue

Working Title: OPERATIONAL TRAINING DEVELOPMENT CONSULTANT - 73005861

Pay Plan: Career Service

Position Number: 73005861

Salary: $51,320.28 - $104.833.68 / annually

Posting Closing Date: 06/27/2024

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Florida Department of Revenue

Child Support Program

Operational Training Development Consultant (Training and Research Consultant)

Tallahassee

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This is a highly responsible, professional position in the Operational Procedures and Training Unit, within the Child Support Program, and reports to the Revenue Program Administrator for the Training team. This position serves as a team lead for the design, development, and publishing of instructor-led and computer-based training materials, aligning with the Program’s strategic goals and revision schedule. This position also serves as the Program’s Learning Management System (LMS) administrator. The team member in this position plans, organizes, and coordinates workshops, facilitates meetings, mentors, guides, and motivates team members toward performance improvement goals. The team member must use critical thinking skills and be proficient in time management and problem-solving techniques to ensure projects meet targeted timeframes.

MINIMUM REQUIREMENTS:

Experience managing multiple assignments simultaneously.
Experience gathering, researching, and analyzing large amounts of information and condensing it into simple and clear instructions.
Experience designing and developing training using an e-Learning authoring tool.*
Advanced experience with Microsoft Work and PowerPoint.
Experience reviewing documents for accuracy and providing feedback to others.
Experience working in a Learning Management System.

SUBSTITUTIONS:

- A College degree may substitute for required experience.

PREFERENCES:

Preference will be given to candidates who have a degree or certification in Instructional Design, Education, or a similar field. Years of experience can substitute for a degree.

SPECIAL NOTES:

This role is eligible for part-time telework after you complete required training and reach an acceptable level of proficiency.
If a college degree is substituted for the required experience, please provide a copy of the degree when you invited to the interview.
A work sample will be conducted as part of the interview.
Multiple positions may be hired from this advertisement.
An alternative screening matrix will be used to determine which candidates will be interviewed.

SALARY: $51,320.28 - $104,833.68

BENEFITS:

Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION:Charlotte Byrd, (850) 854-7166, Charlotte.Byrd@floridarevenue.com

SCREENING DISCLAIMER:Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINALBACKGROUNDCHECKS:You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hireor promotionunless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

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