Position: Learning & Development Business Partner

Reporting to: Chief People Officer

Based: National

Temporary : 6 months fixed term contract

The Learning & Development Business Partner will be responsible for designing and delivering a company-wide development strategy that supports business growth, builds capability, strengthens leadership, and drives employee engagement.

This is a strategic and operational role — balancing hands-on delivery with long-term capability planning.

You will act as a trusted partner to leaders, ensuring our people processes enable high performance and reflect our values.

Key duties and responsibilities:

Learning & Development Strategy

Develop and implement a company-wide L&D strategy aligned to business goals
Identify capability gaps across Retail, Distribution, and Head Office
Design structured development pathways for:
Store teams
Warehouse & logistics teams
Customer care
Head office functions
Future leaders
Manage and optimise the learning budget
Introduce blended learning solutions (digital, workshops, on-the-job learning)

Induction & Onboarding

Design and deliver a best-in-class onboarding experience across all functions
Standardise induction programmes for:
Retail colleagues
Distribution teams
Office-based roles
Ensure new starters are performance-ready and culturally aligned
Implement 30/60/90-day onboarding frameworks
Measure onboarding effectiveness and retention impact

Performance & Development Framework

Own and evolve the company’s performance review process
Design a simple, clear, and values-driven appraisal framework
Train managers to conduct high-quality performance and development conversations
Embed objective setting (KPIs aligned to business strategy)
Support succession planning and talent mapping
Introduce individual development plans (IDPs) across the business

Leadership Development

Create a structured leadership programme for:
Store Managers
Regional Managers
Distribution leaders
Emerging talent
Coach managers on feedback, coaching, and engagement
Support cultural alignment and values-based leadership

Employee Engagement & Culture

Lead annual engagement surveys and pulse surveys
Analyse engagement data and build action plans with leadership teams
Drive engagement initiatives that support retention and morale
Partner with HR on recognition programmes
Support wellbeing initiatives and learning campaigns
Champion inclusive and values-led behaviours

Systems & Reporting

Manage the Learning Management System (LMS)
Track training completion and impact metrics
Report on:
Engagement scores
Development uptake
Internal promotion rates
Retention trends
Use data to drive continuous improvement

The Cotswold Company | B Corp™

New Jobs

Learning and Development Business Partner