Position Overview

A specialized Learning & Development role focused on designing, implementing, and evaluating learning initiatives that promote both professional growth and mental well-being within the organization. This position combines traditional L&D responsibilities with a specific emphasis on mental health awareness, communicating around mental health, mental health first aid, stress management, psychological health and safety and similar topics. Reports to the L&D Manager and supports HR, well-being, operational and functional areas across the organization.

Key Responsibilities

Develop and deliver comprehensive learning programs and training sessions on mental health awareness, stress and psychological safety (or other topics as required)
Lead the implementation and management of mental health first aid and ally programs regionally
Create innovative learning experiences
Facilitate workshops and discussions promoting open dialogue about mental health
Support the implementation of regional and global L&D strategies
Design and maintain eLearning content in the LMS
Provide regular monitoring, evaluation and reporting on program effectiveness and completion rates

Requirements

Bachelor's degree in Learning & Development, Psychology, HR, Social Work, Occupational Health, or related field
3-5 years of L&D experience with experience of mental health in the workplace
Proven experience in instructional design and training delivery
Proficient English language skills (B2+ level)
Advanced proficiency in MS Office and Google Workspace
Experience with Learning Management Systems (LMS)
Certifications or qualifications in mental health and well-being (preferred)
Schedule flexibility - Required

Core Competencies

Strong interpersonal and communication skills with ability to build rapport
Demonstrated commitment to mental health advocacy and awareness
Evidence-based approach to L&D program development
Excellence in presentation and facilitation
Ability to work independently and as part of a global team
Strong project management and organizational skills
Adaptability and resilience in a dynamic environment
Cultural sensitivity and awareness
Commitment to continuous learning and professional development
Results-oriented with strong analytical and evaluation skills

This role requires a unique combination of traditional L&D expertise and specialized knowledge in mental health and well-being, making it ideal for candidates passionate about fostering both professional growth and psychological safety in the workplace.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

TELUS Digital

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