We have an urgent requirement for Trainer – learning and Development in Retail Customer Services preferred for our client based in Khobar /Riyadh

Trainer In Retail Customer Service Preferred

Job SummaryWe are looking for a dedicated and experienced Trainer to design, deliver, and evaluate training programs that enhance employees’ skills and performance. The role involves identifying training needs, conducting sessions, and ensuring that individuals are equipped with the knowledge and tools required to succeed in their roles.

Key Responsibilities

Identify training needs through assessments, feedback, and performance analysis
Design and deliver training programs, workshops, and onboarding sessions
Conduct classroom and virtual training sessions for employees or trainees
Develop training materials, including presentations, manuals, and e-learning content
Evaluate training effectiveness through assessments, feedback, and performance metrics
Provide one-on-one coaching and mentoring to employees
Collaborate with HR and department heads to align training with business objectives
Maintain training records, reports, and documentation
Stay updated with industry trends and incorporate best practices into training programs
Support employees in skill development, career growth, and performance

Required Skills & Qualifications

2–6 years of experience in training, learning & development, or a similar role

Strong presentation and facilitation skills
Excellent communication and interpersonal abilities
Experience in content creation and instructional design
Ability to assess training needs and measure outcomes

Skills: learning and development,learning,training

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Trainer – learning and Development in Retail Customer Services