Overview

Compensation: $64000 to $90000 based on experience and credentials

Location Type: Remote

Position Type: Full Time

Schedule: Monday through Friday 8:00 AM - 5:00 PM

The Instructional Designer creates effective and engaging blended learning experiences through cross‑media instructional design, including eLearning, video, technical writing, and live facilitation. This role facilitates in‑person and virtual classes, evaluates the effectiveness of learning programs, and ensures training content remains accurate, relevant, and aligned with organizational needs. The ID supports the Learning Management System (LMS) by adding classes, uploading content, and maintaining course accuracy, while collaborating with business partners, facilitators, and stakeholders across the organization.

Responsibilities

Design and develop blended learning materials, including eLearning modules, facilitator guides, participant guides, job aids, videos, simulations, microlearning, and print resources
Apply adult learning theory, instructional design methodology, and performance-based approaches to create engaging learning solutions
Participate in needs assessments to design role-specific curriculum and high-level learning architecture
Collaborate with the Employee Experience Business Partners to create and maintain style guides, templates, and design standards for Internal support opperations content and presentations
Ensure all deliverables align with business goals, learner needs, and organizational standards
Facilitate instructor‑led training sessions (virtual and/or in‑person) for employees at various levels
Provide post-session feedback on learner performance, curriculum effectiveness, and opportunities for program improvement
Support pilot classes and new training rollouts by gathering learner insights and partnering with stakeholders on refinements
Communicate effectively with business partners, subject matter experts, and L&D colleagues throughout the design and facilitation process
Provide coaching and support to Instructional Designers, facilitators, and L&D specialists within the team framework
Share curriculum updates and program insights clearly and proactively with leadership and collaborative partners
Maintain knowledge and understanding of current trends, laws, and issues affecting the area of expertise
Attend educational events to increase professional knowledge
Complete annual compliance and info security training to understand employees' role in maintaining effective compliance and security programs

Qualifications

Bachelor’s degree in education, instructional design, or a related field (A comparable combination of work experience and training may be substituted for education requirements.)
Minimum of 3 years of experience in instructional design or learning content development
Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines
Accurate, detail-oriented, and organized with task management
Ability to analyze and resolve difficult and often complex problems or situations
Strong written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators
Strong knowledge and understanding of credit union products, services, policies, and procedures
Strong knowledge and understanding of regulatory compliance
Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties

Benefits

Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
Community Involvement: Paid Volunteer Hours
Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

#LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.

For more information, please visit our careers site at https://careers.suncoastcreditunion.com/

Suncoast Credit Union

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Instructional Design