Overview:
Retail Systems Learning Partner

US Remote

Up to 75% Travel

$80-95K plus 10% Bonus

Headline: Sun Auto Tire & Service is the fastest growing, top-10 independent tire dealer in the US with 425+ stores operating under multiple brands. We've been nominated a "Best Place to Work" and are a leading provider of vehicle after-market tires and repair services. We are increasing our footprint rapidly through both organic growth and acquisitions and seek candidates who are looking for a long-term career path and capable of growing into roles of greater responsibility.

Overview

The Retail Systems Learning Partner coordinates and facilitates new store education in retail systems, onboarding, and policies. The trainer facilitates and delivers employee and management classes in adherence with Learning and Development standards for quality, consistency, and exceptional experiences.

Duties and Responsibilities:

Coordinate and facilitate new store education on systems (such as Point-of-Sale (VAST) , Digital Vehicle Inspection, Phocas, National Accounts, etc.), retail procedures and policies.
Conduct instructor-led and virtual training according to integration rollout schedule including follow-up education. Be on hand for new store openings and follow-up.
Develop and maintain the course calendar, rosters and evaluations in the learning management system.
Ensure classrooms are secured locally and properly equipped. Ensure learner guides and other required materials are set prior to the start of workshops.
Use feedback forms for each class to evaluate course effectiveness and learner needs.
Ensure all management, service advisors and key employees have been POS trained prior to opening.
Utilize reports from help desk and operations to target follow-up areas with the greatest needs.
Build effective support networks through constant partnership with integration team and field leadership.
Attend and teach other workshops and assist with the development of training curriculum.
Assist in development / revision of current / future modules / workshops / manuals, etc., serve as subject material expert.
Assist with other courses or conduct train-the- trainer classes as needed .
Communicate and coordinate with Director of Learning and Development any special assignments requested by District Manager and Senior Management.

Work environment:

Travel up to 75%
Make own travel arrangements (company credit card) Adjust to changing schedules and arrangements in conjunction with integration team needs

Skills, Qualifications and Characteristics:

5-7 years training experience in retail environment
Ability to prioritize and manage multiple competing tasks
Collaborative, team-oriented individual with strong sense of integrity and professionalism
Ability to work in a team environment, but also work effectively as an individual
Competency in adult learning and training principles
VAST POS experience a plus
Experience with Learning Management Systems
Demonstrated facilitation skills and adult learning understanding
Thorough knowledge of retail store operating procedures and policies Proficient Outlook, Word, Excel, and PowerPoint skills

Benefits

At Sun Auto we recognize that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs as well as:

Medical, Dental and Vision Insurance
Health Savings Account with Company Contribution
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days

Employee Discounts
Educational Assistance
Company Paid Life Insurance
Company Paid Short-Term Disability Long-Term Disability Insurance

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Sun Auto Corporate

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Retail Systems Learning Partner