Job Role: Head of Learning & Development - Just Mortgages

Sector: Financial Services

Location: Home-Based / Remote

Reports to: Chief Executive Officer

Why Join Us?

At Spicerhaart, we are passionate about people development and creating an environment where learning is embedded into everything we do. We’re now looking for a dynamic Head of Learning & Development to lead our L&D strategy and drive high performance across the financial services business.

Purpose of the Role

As Head of Learning & Development, you will define and implement a progressive L&D strategy that supports the organisation’s business objectives and regulatory requirements. This pivotal leadership role will drive adviser capability, promote a blended learning culture, and support continuous development across the business.

Key Responsibilities

Provide strategic leadership for the L&D function, ensuring the delivery of innovative, engaging, and effective learning solutions.
Lead, mentor, and develop members of the L&D team to achieve individual and departmental objectives.
Design and oversee the delivery of training programmes that are fully evaluated using the Kirkpatrick model, with demonstrable results communicated to key stakeholders.
Conduct regular training needs analysis to identify organisational skill gaps and develop appropriate interventions.
Ensure all L&D initiatives comply with regulatory standards and align with Network and business requirements.
Establish and promote blended learning methodologies, incorporating digital learning tools, workshops, and coaching.
Work collaboratively with senior leadership to ensure training supports business strategy and drives measurable results.

What We’re Looking For

Essential Skills & Experience

Demonstrable experience of the full training cycle, from needs analysis through to delivery and evaluation.
Proven presentation and facilitation skills with the ability to engage a wide range of audiences.
Strong written and verbal communication skills.
Excellent organisational and time management capabilities.
Ability to demonstrate resilience under pressure and adaptability in response to evolving business needs.

Desirable Criteria

Demonstrable experience of the full training cycle, from needs analysis through to delivery and evaluation.
Proven presentation and facilitation skills with the ability to engage a wide range of audiences.
Strong written and verbal communication skills.
Excellent organisational and time management capabilities.
Ability to demonstrate resilience under pressure and adaptability in response to evolving business needs.

Required Behaviours

Customer-focused approach with a commitment to service excellence.
Strong interpersonal skills with the ability to influence and engage at all levels of the organisation.
Positive, ambitious mindset with a focus on continuous improvement.
Demonstrates resilience, adaptability, and a solutions-oriented approach.

The Finer Details

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

Full UK Driving Licence
Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
We’ll need evidence of your right to work in the UK, in the form of:
Passport/Birth Certificate

We will also need

Proof of Address
National Insurance
Drivers Licence Check

Armed Forces Covenant:

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.

If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

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