This is a new role within the organisation to focus on the overall development and success of the learning and development function. The role provides an opportunity to review the current successes and build upon improvements, developing and implementing processes to ensure we are delivering clinical and non-clinical training with the support of a small team.

Statutory and Mandatory Training

Accountability for meeting mandatory and statutory requirements
All mandatory and essential skills training is booked prior to new colleagues joining the company, enabling the organisation to confirm and mobilise our carer and nursing staff onto packages of care.
There is a process and systems to pro-actively book all mandatory training 2-3 months prior to accreditation renewal/expiry dates.
Maintain and update employee records with all training, competency, and qualifications. oCollate, compile and report on training assessment results, training attendance and other training data.
Design and deliver e-learning courses, workshops and other trainings oBuilding key relationships with external partners such as Skills for Care and SCIE to ensure our staff are accessing up to date best practise in social care (there might be something in here for clinical as well?)
Exploring funding options such as workforce development funding to ensure that Sonderwell is accessing all possible financial streams in support of L & D within our organisation
Understanding the Apprenticeship Levy and how to work with government funding for the benefit of our workforce’s development
Keeping up to date within the L & D area, attending appropriate networking events, conferences in order to shape strategy

Training Needs Assessment

Identifying the current and future skills requirements of the organisation
Developing and implementing learning strategies and programs
Create and execute learning strategies and programs oEvaluate individual and organisational development needs

Solution Development and Management

Building strategic partnerships with trainers and training suppliers across the country in an effort to support more localised quality training delivery whilst reducing costs and being more agile
Developing flexible learning interventions (through digital and other means) to meet the diverse needs of the workforce.
The development, coordination and facilitation of external and in-house training programmes, ensuring that all carer and clinical staff are fully compliant with their training, qualifications and accreditations.
Drive a culture of continuing professional development (CPD)
Monitoring effectiveness of learning oMaintaining budgets and relationships with key stakeholders
Reporting performance oImplement various learning methods companywide (e.g. coaching, job-shadowing, online training)
Assess the success of development plans and help employees make the most of learning opportunities

Management of suppliers

Track budgets and negotiate contracts
Work with suppliers to arrange training venues, with logistics, security and safety considerations, maximising attendance and cost savings.
Manage the booking of certain training courses to ensure value for money for the Company and that attendees are on training relevant to their role.
Process invoices, liaising with suppliers and accounts as required.
Develop good working relationships with external training providers.

People Management and Leadership

Help managers develop their team members through career pathing
Hire and oversee training and L&D Specialists
Liaise with business leaders to gain their approval for employee training requests where required.
Working closely with HR/Talent implementing induction and onboarding from a compliance training perspective.

Candidate Rofile, Knowledge, Experience And Qualifications

Proven experience as an L&D Manager, Training Manager or similar in the Healthcare Sector
Current knowledge of effective learning and development methods
Familiarity with e-learning platforms and practices
Experience in project management and budgeting
Proficient in MS Office and Learning Management Systems (LMS)
Excellent communication and negotiation skills; sharp business acumen
Ability to build rapport with internal and external stakeholders
People management and leadership
Train the Trainer/Training Qualification
Experience of coordinating training activities in a fast paced, and ideally regulated environment.
Strong knowledge of analysing information/data and forecasting training needs.
Experience of working with schedules and deadlines.
To have an awareness of continuous improvements activities and their methodologies.
Excellent written and verbal communication skills
Excellent problem solving
Proficient in basic IT programmes (Word, Excel, PowerPoint etc.)
Strong time management and organisational skills

A Bit About You Skills And Behaviours

Excellent communication skills. You are a confident, clear communicator with a flexible and constructive approach to your internal and external stakeholders, and to the team alike.
Flexibility and pragmatism, an ability to self-plan and respond to shifting priorities.
The ability to act as a role model for best practice and actively promote a positive working environment.
You remain calm and professional in busy periods, handling queries with expertise.
Have enthusiasm in busy periods and ability to work in a team.

We look forward to hearing from you and informing you about the role.

#Sonderwell

The Sonderwell Group works in a highly regulated healthcare environment, we are proud in achieving and maintaining the highest standards within the industry. We work with talented carers and nurses across the UK, who provide complex care services to clients in their home. We have a duty to ensure every colleague has the right training, qualifications and assessments throughout their work with us.

Sonderwell

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Head of Learning & Development