Program Coordinator
Impact Guarantee

Location: Remote (Canada)
Start Date: July 6, 2026
Position Type: 1-year contract position (approximately 30 hours per week
Compensation: $85,000 to $95,000 pro-rated salary plus 6% pay in lieu of vacation
Application Deadline: May 29

OUTCOMES
Impact Guarantee (https://impactguarantee.ca) is a sector-led program designed to strengthen and grow Canada’s social finance sector. It aggregates unfunded guarantees from governments, foundations, corporations, and institutions, connecting capital providers with local fund managers in a coordinated effort to scale social finance.
By sharing risk across a single national pool, Impact Guarantee helps more SFIs raise capital, reach underserved communities, and build a stronger foundation for Canada’s social finance future.
The Program Coordinator is responsible for coordinating and advancing the Impact Guarantee program in its launch year. Reporting to the program leadership team and supported by the Program Manager, the Coordinator will deliver the next-stage activities in bringing the national program to fruition.
Impact Guarantee is an initiative led by Scale Institute Society (https://www.scaleinstitute.ca) and 10Carden (https://www.10carden.ca).

RESPONSIBILITIES
1. Program Planning and Delivery

Coordinate and support Committees through managing calendars, agendas, meetings, and follow-up
Ensure document management through organization of folders, files, surveys and any program-related documentation
Support the application process, including answering questions, providing information and communicating with applicants
Develop, launch and pilot capacity building program for social finance intermediaries, including regular gatherings, hosted webinars and learning events
Coordinate and provide administrative support to program committees, including meeting logistics, documentation, and follow-up actions

2. Program Communications and Stakeholder Engagement

Maintain consistent communication with the program team regarding program delivery and progress
Lead marketing and communications related to the program: coordinating website updates, brand alignment, communications, email management, collateral, conference session preparation and presentations (as needed)
Build and maintain productive relationships with participants, partners, and stakeholders.
Engage with guarantors, funders, and government partners to support program communications
Support outreach to potential applicants and guarantors through lead generation, proactive and ongoing communication
Support guarantor stewardship and communications, including relationship management and development of presentations, briefing notes, and related materials
Handle participant inquiries, feedback, and complaints to maintain a high standard of learner experience

3. Program Reporting and Continuous Improvement

Monitor program participation, feedback, and outcomes to support reporting and continuous program improvement
Implement the impact measurement framework and quarterly reporting approach with social finance intermediaries, guarantors, and funders
Coordinate the development and maintenance of program materials, summaries, case studies, and impact reporting
Identify opportunities for program improvements and contribute to strengthening systems and processes that support program delivery

REQUIRED SKILLS AND EXPERIENCE
Education and Background

Post-secondary education in a relevant field such as planning, public policy, business, communications, social finance, or a related discipline, or equivalent practical experience
5-7 years of experience in program coordination, research, consulting, or project delivery within the social impact, community development, or finance sectors

Core Skills

Strong organizational and coordination skills with the ability to manage multiple priorities, timelines, and stakeholders
Experience supporting or delivering multi-stakeholder programs or initiatives involving partners such as nonprofits, funders, or government
Clear and professional written and verbal communication skills
Strong attention to detail in documentation, scheduling, and program materials
Ability to build and maintain relationships with diverse stakeholders and participants
Experience developing and delivering presentations, reports, briefing notes, and other program communications materials
Strong research, synthesis, and analytical skills, with the ability to translate complex concepts into clear, accessible language
Ability to work independently while collaborating effectively within a distributed team

Technical Skills

Google Workspace or equivalent (Gmail, Calendar, Docs, Sheets, Slides, Drive)
Microsoft Office applications (Word, Excel, PowerPoint)
Project management tools such as Asana or similar software
Zoom or similar video conferencing platforms

Sector Knowledge (Asset)

Familiarity with social finance, community finance, or impact investing
Understanding of alternative funding models such as community investment, blended finance, or shared ownership structures
Experience working with or supporting community-based organizations or social finance intermediaries

Personal Attributes

Highly organized and detail-oriented with a proactive approach to coordination and problem-solving
Collaborative and relationship-oriented, with strong interpersonal skills
Adaptable and able to manage multiple priorities in a fast-paced, evolving environment
Solutions-focused and responsive to team and stakeholder needs

Scale Collaborative

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Program Coordinator, Impact Guarantee