Who are we?

Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs. We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth. Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.

What will you do?

Job Purpose

To contribute to the high standard of training by: Managing, maintaining and optimising our Learning Management Systems (LMS) platforms to ensure effective delivery, tracking, and reporting of learning and development activities, and; Design, coach and develop SCORM/xAPI compliant e-learning content that improves knowledge, skills and performance; and Support and coordinate all administrative processes related to training.

Key Outcomes

The following outcomes will be expected to be achieved by the LMS Administrator and e-Learning consultant:

LMS Administrator

Enhancing, manage and maintain our Learning Management System (LMS), ensuring optimal performance, and user experience.
Upload, configure, and test e-learning courses, videos, and resources—making sure every piece of content works, and displays as it should.
Create and manage user accounts, learning paths, and enrolments for employees across the business.
Generate and analyse learning reports to track progress.
Troubleshoot technical issues and liaise with role-players or IT to resolve them quickly.
Stay ahead of LMS updates, new features, and best practices to continuously improve our learning platform.

E-Learning

Design (storyboard, or proof of concept - POC) and develop interactive e-learning modules using tools such as Articulate 360, Vyond, Microsoft Mailchamp, Adobe Pro Suite, etc.
Integrate multimedia elements into e-learning, to enhance the learning experience and learner engagement.
Coach team members on designing and developing storyboards and e-learning building blocks.
Collaborate with team members to adapt classroom training to e-learning
Test and troubleshoot courses to ensure seamless functionality across devices and browsers.
Implement SCORM/xAPI standards for LMS compatibility and track learner progress.
Continuously improve courses based on learner feedback and analytics.

General Administrative Tasks

Assist with BBBEE audits by gathering all required documents and submitting to the stakeholders.
Ensure regulatory compliance by capturing training interventions and spend on SAP monthly.
Assisting with the preparation of learning environments.
Support the Technical Training team on training related interventions or projects where needed.

Qualifications And Experience

Relevant business experience and product knowledge within a LISP would be advantageous.
Higher Certificate in Occupational Directed Education as Training Practitioner (NQF L5) would be advantageous.
Demonstratable experience using tools such as Articulate 360, Vyond, Moodle, SAP SuccessFactors, Adobe Suite (i.e., an online portfolio of evidence).
Strong understanding of instructional design principles and adult learning theory.
Graphic Design experience will be advantageous.
Ability to manage multiple projects and meet deadlines without compromising quality.
Some experience in a similar role will be advantageous.
Relevant regulatory legislation and compliance knowledge will be advantageous.
Glacier experience would be advantageous.

Competencies

Communication
Continuous Learning
Client Service
Contributing to Team Success
Teamwork
Managing work
Information Gathering
Concern for Accuracy
Attention to detail

Attributes

Positive, can-do attitude
Self-managed and accountable
Honesty, integrity and respect
Ability to work under pressure
Team player
Self-starter
Creativity and innovation

Note: When submitting an application please include details of your online portfolio. All proprietary information must be removed before adding the online portfolio.

What will make you successful in this role?

Qualification And Experience

Degree or Diploma with 4 to 5 years related experience or qualified by experience.

Knowledge And Skills

Training material/ workshop development

Pilot training and ongoing training/presentation

Assess And Moderate Qualifications

Training material/content updates, changes and reviews

Personal Attributes

Plans and aligns - Contributing independently

Communicates effectively - Contributing independently

Decision quality - Contributing independently

Interpersonal savvy - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing independently

Customer focus - Contributing independently

Drives results - Contributing independently

Collaborates - Contributing independently

Being resilient - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

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LMS Administrator & e-Learning Consultant