This position requires you to be located near one of these Sage Parts locations (Greenville, South Carolina; Memphis, Tennessee; or Los Angeles, California)

You must be able to travel 75% of the time (up to 15 nights per month) and periodic international travel is required.

Summary: The Integrated Solutions Implementation and Support is responsible for supporting Integrated Solutions locations by ensuring the execution of launching successful implementations of new sites and ongoing verification of processes and procedures. This role involves traveling to Integrated Solutions locations to support staff with new site start-ups, staff training, location audits, and ensuring set processes and procedures are followed consistently. This position requires frequent travel, and may include international visits, to support global operations and support strategies for process consistency and continuous improvement.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Support the end-to-end implementation process for new Integrated Solutions site start-ups
Support as the on-site resource during new location launches, providing hands-on support to staff throughout the go-live process
Support site launch checklists, timelines, and implementation guides to ensure consistency across all locations
Deliver on-site training to new and existing staff on established processes, procedures, systems, and operational standards
Assess staff competency levels and identify training gaps, working with managers to develop learning plans as needed
Partner with site managers and supervisors to reinforce training outcomes and sustain performance standards post-launch
Conduct regular location audits to verify adherence to established processes, procedures, and operational standards
Document audit findings and provide detailed reports with actionable recommendations to site leadership and management
Identify opportunities for process improvements across locations and collaborate with leadership to recommend solutions
Analyze recurring operational challenges across sites and recommend standardized best practices to address root causes
Support the rollout of updated or new processes, ensuring consistent adoption at all locations
Contribute to the development and refinement of standard operating procedures based on field observations and feedback
75% travel (15 nights per month) and periodic international travel as required.

REQUIREMENTS / REQUESTED QUALIFICATIONS

3 to 5 years of experience in a related field
Bachelor’s degree preferred, or equivalent experience
Minimum 3 years of aviation, manufacturing or industrial business experience
Strong process and procedure experience
Ability to demonstrate situational leadership in a matrix environment and lead others not directly within span of control
Strength in process improvement
Effective communication skills
Experience in Integrated Solutions Operations and Contracts preferred
Fluent in English; Additional languages are a plus; strongly prefer French or Portuguese/Spanish additional language

POSITION LOCATION

Located near a Sage Parts US hub location (GSP, MEM, LAX).

SALARY

Exact salary is dependent on experience and location.

Pay: $55,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Willingness to travel:

75% (Required)

Work Location: Remote

Sage Parts

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Integrated Solutions Implementation and Support