£28,000 per annum

Long Stratton, Norwich, Norfolk

Permanent, Full Time (37hrs per week)

Proposed Interview Date: 3rd February (TBC)

We have an exciting opportunity for a Learning & Development Coordinator to support the delivery and coordination of the learning and development (L&D) activities that underpin our organisational vision, culture, and strategy by providing high-quality administrative, logistical, and reporting support to ensure colleagues have a professional, seamless learning experience.

Key Responsibilities Include

Coordinate the end-to-endlogisticsof learning events, including scheduling, booking venues, managing participant lists, and communicating event details
Oversee all Health & Safety and mandatory training, ensuring colleagues complete essential learning on time
Maintain and update the training matrix, tracking completion, gaps, and compliance requirements
Work closely with the L&D Lead and People team to deliver a professional and joined-up L&D service
Maintain the Learning Management System (LMS), ensuring all records, courses, and completion data areaccurate
Assistin organising learning events, workshops, contentcreationand other engagement activities

For a full list of responsibilities please see the attached Role Profile

Our Ideal Candidate Will Have

Educations and Qualifications:

Educated to A-Level (or equivalent experience in a learning or administrative role) (E)
CIPD Level 3 or equivalent experience, or the desire to work towards (D)

Experience

Proven experience in an administrative, coordination, or support role, ideally within Learning & Development,HRor a similar people-focused function (E)
Coordinating training bookings,calendarsor eventslogistics(E)
Experience of Learning Management Systems (LMS) or Learning Platforms (D)
Experience in Health & Safety administration or compliance monitoring (D)
Working with external training providers (D)
Managing purchase orders and invoices (D)

Skills,Knowledgeand Abilities

Strong administrative accuracy with high attention to detail (E)
Good written and verbal communication (E)
Excellent organisational skills with the ability to prioritise workload effectively (E)
Proficient in Microsoft Office (E)
An understanding of confidentiality, dataprotectionand good record-keeping practice (E)
Ability to work collaboratively within a team and build effective working relationships (E)
Understanding of the Learning & Development cycle and how training supports organisational goals (D)
Awareness of Health & safety compliance requirements and reporting (D)
Ability to generate clear, concise reports and summaries of learning data (D)

Personal Attributes

Proactive, reliable, and solution-focused approach to work (E)
Customer-service mindset (E)
Flexible and adaptable, with a willingness to learn and improve processes (E)
Self-motivated and able to work independently whilemaintainingcommunication with others (E)
Visible,credibleand consistent role model for organisational values and professional codes of conduct (E)
Highly motivated,resilientand committed to delivering for our people and tenants (E)
Enthusiastic about peoples learning and development (E)
Communicating with a range of stakeholders (E)
Understanding of L&D principles and best practice including digital learning innovation (D)

The Company

We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk.

We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market.

We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis.

At Saffron

We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered,motivatedand feel proud to be part of the Saffron community. We know by having great people we can doa great jobfor our tenants. We trust our colleagues to do the rightthingand we are looking for people whose values are aligned with ours (PACE Professional, Accountable, Collaborative and Evolving).

You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to.

We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop,parkor a combination of all. We have recently refurbished our offices to encourage collaborative, agile working.

As an inclusive employer, we are committed to the equal treatment of all current and prospective employees and have a zero tolerance policy relating to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Saffron Community.

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Saffron Housing Trust Limited

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