Perquisites to the Position - Applicants should have industry knowledge and experience or qualifications equivalent to Business Administration and/or Team Leading at Level 3 or above

Purpose of Post

We are seeking a dynamic and experienced Learning and Development Coach to support apprentices in achieving their Level 3 qualifications, specifically in Team Leader and Business Administrator standards. The successful candidate will play a key role in coaching, mentoring, and guiding apprentices through their learning journey, ensuring they gain the knowledge, skills, and behaviours required for successful completion.

The ideal candidate will have proven experience in leading teams, strong administrative skills, and a passion for developing others through high-quality coaching and support.

Responsible to

Operations Director

Roles and Responsibilities

As a Learning and Development Coach, you will be supporting your learners through the successful completion of their apprenticeship program by providing coaching, guidance and support to both the learners and their employer.

You will maintain regular contact with your learners and their employers and will be measured on learner progression.

Our programmes are delivered through a blended learning approach including, observations, professional discussions, work-based evidence, assignments, witness testimonies, and group taught session, you will ensuring that scheduled assessments, tasks and activities are complete.

It is a given with the nature of the role that excellent communication is key, with a desire to work in a coaching and mentoring environment.

Why work for us?

Riverside is a fast-paced and exciting place to work. We offer competitive salaries and understand that family life comes first, which is why we offer flexible working and the opportunity to work from home and hot desk.

We strive to put the happiness and well-being of our people above all else and give our team the support they need to be the very best they can. Being part of the Riverside team will ensure that you’re a voice and not a number.

We asked our staff what they like about working for Riverside, and they said:

‘It is a flexible and accommodating employer’

‘There is a real team spirit in the office, and really supportive colleagues’

‘The opportunity for development within the company is fantastic’

‘Really good holiday allowance, the office closes between Christmas and New Year, and you get your birthday off too!’

‘Our physical wellbeing is considered – there is a Specsavers scheme, and we even do a bit of office yoga!’

‘Fantastic support for mental health with Bee Inspired’

’Managers and team leaders are really supportive’

‘The ability in which I am empowered to support and develop both learners, colleagues and other stakeholders’

Overview

Location:

Home-based – Delivering remote training

Working Hours:

Monday-Friday 37 Hours per week

Provided by us:

28 days annual leave, increasing to 30 days after 2 years (plus bank holidays)
Flexible working
Company Pension
Continuous Professional Development

Start Date: ASAP

At Riverside Training, we prioritise the safety and wellbeing of both our learners and staff. Our commitment to safeguarding is reflected in our robust recruitment practices, detailed in our Safer Recruitment Policy, which is available on our website. As part of our recruitment process, candidates should be aware that online searches may be conducted. Our team undergoes thorough DBS and media checks, along with comprehensive inductions including Safeguarding and Prevent training, which is also regularly updated. We ensure all staff are equipped to recognise and support learners in the workplace, adhering to our internal safeguarding and prevent policy.

Riverside Training

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Learning & Development Coach