Instructional Design and Training Specialist

Hybrid, based out of Toronto

Full-time, Permanent

Opportunity Overview

The Responsible Gambling Council (RGC) is an independent, non-profit organization dedicated to problem gambling prevention. For more than 40 years, we have worked to reduce gambling risk by creating and delivering innovative awareness and information programs in Ontario and around the world. We work with priority populations, including youth, young adults, ethnocultural populations, and the public, to educate people on the risks of gambling, how to mitigate those risks, and how to access support. We work with industry, regulators and government to promote the adoption of improved play safeguards through advisory services, best practices research, knowledge mobilization, standards development, and the RG Check accreditation program.

As a member of the Advisory Services team, and reporting to the Associate Director, the Instructional Design and Training Specialist will design, develop and deliver high-impact learning programs for domestic and international clients. This role combines instructional design expertise with client engagement to create practical, evidence-informed training solutions that build awareness and reduce gambling-related harms.

Key competencies required include very strong writing skills, previous experience developing training programs, a keen attention to detail, an ability to engage and motivate diverse learners, and enthusiasm for working collaboratively from a public health lens.

What makes this role unique:

• Opportunity to work on international projects with regulators, operators, and governments

• Apply instructional design in a public health and harm-prevention context

• Blend content development, facilitation, and client advisory

• Contribute to evidence-informed, socially impactful learning programs

Why RGC?

Join the Responsible Gambling Council and be part of a team that's making a real difference in communities across Canada and around the world. For over 40 years, we've been at the forefront of gambling harm prevention, combining evidence-based research with innovative programs that protect players and strengthen communities.

At RGC, you'll work alongside passionate professionals who are committed to our mission of ensuring gambling never comes at a human cost. We offer a collaborative environment where your contributions matter, your ideas are valued, and your professional growth is supported. Whether you're developing prevention campaigns, advancing responsible gambling standards, providing advisory services to industry and government stakeholders, or helping organizations strengthen player protections through policy, training, and program innovation, your work will have meaningful impact.

We're proud to offer:

Purpose-driven work that creates positive change for individuals and communities
Professional development opportunities to build your skills and advance your career
Collaborative culture where diverse perspectives are welcomed and celebrated
Work-life balance with flexible hybrid work arrangements
Commitment to equity, diversity, inclusion, accessibility, and anti-racism in everything we do

If you're looking for more than just a job—if you want your work to make a difference—RGC is the place for you.

KEY RESPONSIBILITIES

Design and develop creative responsible gambling training programs and materials for a variety of audiences that are aligned with current research and adult-learning best practices, and that support key priorities and industry standards
Deliver a range of training solutions that includes interactive digital methods, micro-learning, self-paced learning, facilitator-led sessions, as well as job aids and other accompanying resources
Use learning management systems and other programs for development and design, and stay current with emerging methodologies and industry trends in learning and development to support innovative learning solutions
Lead the development of select training products independently, while also contributing to larger collaborative initiatives
Conduct training reviews, needs assessments, and evaluations to ensure alignment with client objectives
Collaborate with clients, subject matter experts, and internal teams to deliver high-quality training on time
Select and manage resources including external vendors to support, as needed

QUALIFICATIONS

Superior writing ability and skill in conveying complex concepts clearly and effectively for a range of audiences
Post-secondary degree/diploma in adult education, health promotion, human services, communications, or equivalent; CTDP designation is an asset
Minimum of 3 years’ experience managing projects with a proven ability to manage schedules and achieve deliverables
Minimum of 3 years’ experience developing training programs
Proficiency in learning management systems (LMS) and training technologies
Exceptional communication and facilitation skills (both in person and virtual)
Creative and strategic thinking
Excellent relationship development skills with an ability to respond to questions from clients with a high degree of professionalism
Strong organizational skills
Attention to detail coupled with a strong commitment to high quality work
Enthusiastic, collaborative team player with demonstrated ability to show initiative
Ability to be flexible and adaptable to change when presented with shifting priorities and deadlines
Experience working with diverse populations, cultural awareness, and ability to communicate in an inclusive and equitable manner
Experience in gambling harm prevention or knowledge of the gambling industry is an asset

RGC celebrates and values cultural diversity and is committed to attracting and retaining a diverse staff. We will honor your experiences, perspectives, and unique identity. Together, our organization strives to create and maintain working environments that are inclusive, equitable and welcoming.

The Responsible Gambling Council is committed to providing an accessible recruitment process and workplace. Please let us know if you require accommodation under the Accessibility for Ontarians with Disabilities Act (AODA).

RGC does not use artificial intelligence (AI) to make or inform hiring decisions. However, we do use an external applicant tracking system (ATS) to help manage applications efficiently; our ATS may apply automated filters or sorting functions, but all applications are reviewed and evaluated by human recruiters. RGC may also use AI to help with transcribing interviews, but humans will be recruiting, interviewing and connecting with applicants.

Please note, successful candidates will be required to complete a background check, facilitated by a third-party screener.

Salary range is $62,400-$78,000 annually commensurate with skills and experience.

If you are interested in learning more about this role, please apply directly and our team will reach out should you be selected for an interview.

Applications must be received by July 29, 2026.

Responsible Gambling Council (RGC)

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Instructional Design and Training Specialist