Reliance Health's mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria to Egypt and now Senegal, we offer comprehensive health plans tailored to both employers' and employees' needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.

By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

Reliance Health is seeking a passionate and skilled Talent Development Officer to join our team. The Talent Development Officer will play a pivotal role in driving the learning and development initiatives within the organization, focusing on identifying talent needs, designing training programs, and fostering a culture of continuous learning and growth.

Learning and Development Policies: Collaborate with the Talent Development Lead to create/revise Learning and Development policies and procedures to ensure alignment with organizational goals, performance management metrics, and best practices.
Training Needs Analysis (TNA): Conduct thorough Training Needs Analyses (TNAs) to identify skill gaps, performance deficiencies, and learning opportunities across the organization.
Curriculum Development: Assist in the development of comprehensive training curricula based on the findings of TNAs, aimed at addressing identified skill gaps, enhancing employee competencies, and supporting organizational objectives.
Training Program Implementation: Support the implementation of structured training programs to equip employees with the necessary knowledge, skills, and competencies identified in TNAs, fostering their professional growth and supporting organizational goals.
Onboarding Curriculum Support: Contribute to the development and implementation of effective onboarding curricula to ensure new employees receive the necessary knowledge, skills, and resources for a successful transition into their roles within Reliance Health.
Communication and Training Delivery: Support in communicating changes to policies, procedures, and training initiatives by sharing clear and comprehensive communications and assisting in conducting training sessions for relevant stakeholders.
LMS Utilization: Ensure proper utilization of the Learning Management System (LMS) to align with outlined actions in the talent development plan, thereby enhancing metrics and streamlining processes for improved efficiency and effectiveness.
Collaboration: Collaborate with cross-functional teams, including People Partners, Division Leads, and senior leadership, to align talent development efforts with organizational needs and objectives

Requirements

Bachelor's degree in Human Resources, Organizational Development, Psychology, Business Administration, or a related field.
Previous experience in talent development, learning and development, or organizational development preferred.
Strong communication, interpersonal, and presentation skills.
Ability to analyze data and make informed decisions to support talent development initiatives.
Proficiency in Microsoft Office Suite and learning management systems.
Ability to work effectively both independently and as part of a team.
Certification in talent development or related field is a plus

Benefits

At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here's what you'll enjoy:

- Remote-First Environment Work from anywhere while staying connected to a vibrant, collaborative team
- Competitive Salary and Benefits We offer a salary that's benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded
- Premium Health Insurance Comprehensive health coverage for you and your family, because your well-being comes first
- Unlimited Leave Take the time you need when you need it—no limits, no questions
- Meaningful Impact Play a key role in transforming customer experiences and shaping healthcare innovation
- Collaborative Work Culture Join a supportive, inclusive, and team-focused environment that celebrates diversity.
- Growth Opportunities Access tools, mentorship, and resources to elevate your skills and career
- Learning & Development Allowance We provide an allowance to support your ongoing professional growth and skill enhancement.

Reliance Health

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Talent Development Lead