Our client is a leading retail luxury group is looking for a Learning and Development Manager for Dubai Location.

Roles and Responsibilities:

Identifying and assessing future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers and business heads
Drawing an overall or concept wise training and development plan that addresses needs and expectations in all areas
Deploying a wide variety of innovative training methods specific to retail domain
Ensuring effective induction, orientation sessions, focused workshops, Boot Camps
Monitoring and evaluating training program’s effectiveness, success and ROI periodically and report on them
Managing and deploying assessment tools effectively (Mystery shopping, staff checks etc.)
Ensuring that the costs of planned programs are within budgets defined
Providing a platform for ongoing development
Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment

Requirement :

Post Graduate in Business Administration /HR/Education/Psychology
Strong educational background/studied in reputed institutes
Proven working experience as a training manager in retail, aviation, hospitality or service sectors
Ideally - has an understanding of retail, luxury, high end luxury market from a multi-national perspective
Track record in designing and executing successful training programs
Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.)
Articulate communicator, well-groomed and ability to bring about change and influence all levels. Strong English language skills
Strong ethical values and integrity
Excellent team management skills, Ability to develop cohesive performing team.

Reed Recruitment Middle East