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Job Title: Talent, Learning & Culture Manager

Department: HR Excellence

Reporting to: General Manager

Property: Red Sea Global Hospitality

About Us

Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.

The Role

As the Talent, Learning & Culture Manager, you will play a key leadership role in fostering a culture of continuous learning, employee engagement, and talent growth within the property. You will be responsible for driving initiatives related to employee development, performance management, and organizational excellence, in alignment with cluster-wide strategies.

Working closely with HR centers of excellence and shared services, you will also ensure alignment with Corporate Talent & Culture strategies while tailoring solutions to meet property-specific needs in Learning & Development, Talent Acquisition and Rewards & Recognition.

You will collaborate with department heads to build workforce capability, foster employee engagement, and enhance retention. Additionally, you will partner with leaders to proactively address employee concerns, support talent reviews, drive recognition initiatives, and champion a positive employee and guest experience, embedding luxury service standards into daily operations and cultivating a culture where exceptional service delivery becomes second nature for every team member.

Key Areas of Responsibilities:

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As a Talent, Learning & Culture Manager, you will need to:

Learning & Development

Implement, evaluate learning and development programs that support business objectives and team growth.
Conduct training needs analysis and align initiatives with property and cluster goals.
Deliver engaging training sessions and support leadership development efforts.
Ensure effective onboarding processes in collaboration with Shared Services.

Talent Management & Succession Planning

Lead the implementation of performance development and succession planning processes.
Identify high-potential talent and develop tailored development plans.
Promote internal mobility and prepare talent pipelines in alignment with organizational goals.

Employee Engagement

Design and deliver initiatives that promote employee engagement, workplace culture, and team motivation.
Monitor employee sentiment through surveys and feedback tools, and lead action planning.
Champion organizational values and foster a positive, inclusive working environment.

Organizational Development

Support the implementation of organizational development strategies that drive cultural alignment, team effectiveness, and change management.
Work with leadership teams to assess organizational needs and recommend structure or process enhancements to improve performance and agility.

Compensation & Benefits (C&B)

Partner with Cluster leadership to ensure transparent communication of compensation and benefits programs.
Provide feedback and insights on internal equity, recognition programs, and total rewards to support talent retention and motivation.

Stakeholder Management

Build strong relationships with senior leadership and department heads to understand business needs and deliver people-focused solutions that drive performance.
Align learning and talent strategies with the company’s broader vision and operational goals.

Team Collaboration & Support

Provide guidance and support to on-site team members responsible for employee-related matters.
Collaborate with the Cluster Human Resources Director to ensure alignment and consistency in people practices and compliance.
Support recruitment coordination with the Cluster Talent Acquisition team.
Lead the adoption of best practices in talent development and employee experience across the property.

Forbes Recognition & Employer Branding

Support initiatives that strengthen Red Sea Global Hospitality’s reputation as a top employer in line with Forbes and other employer excellence rankings.
Contribute to the development of programs and practices that attract external recognition for talent development and organizational culture.

Performance Management Excellence

Drive a high-performance culture by embedding structured performance management processes and metrics across all teams.
Partner with managers to monitor, coach, and develop employees, ensuring consistent delivery of business objectives.

Advanced Talent Management

Design and implement innovative talent management strategies to identify, nurture, and retain top talent across all levels.
Strengthen succession planning frameworks and talent pipelines to support organizational growth and leadership readiness.

Key Qualifications

Education and Experience:

Bachelor’s degree in human resources, Business Administration, Organizational Development, Hospitality Management, or a related field.
Master’s degree or professional certifications in Learning & Development, Talent Management, or Performance Management is highly desirable.

Preferred Qualifications

Experience in hospitality, large-scale corporate, or international operations.
Master’s degree or relevant professional certifications in Learning & Development, Talent Management, or Organizational Development.
Experience in multi-property with cluster-level HR leadership roles.
Familiarity with global best practices in talent development, performance management, and succession planning.
Experience designing and managing graduate or early career programs.
Exposure to employer branding initiatives and recognition programs (e.g., Forbes Best Employers).

Key Performance Metrics

Employee engagement scores and improvement trends.
Completion rates and effectiveness of learning & development programs.
Succession planning coverage and readiness of high-potential talent.
Performance management cycle compliance and achievement of individual/team goals.
Retention of high-potential employees and internal mobility rates.
Success and impact of graduate and early talent development programs.

In Return, What We Offer

Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
Competitive compensation package.
Access to exclusive perks and benefits within Red Sea Global Hospitality.
Health Insurance coverage whilst in service.
A supportive and inclusive work environment that values diversity and collaboration.
Employee Recognition Programmes.
Daily meals on duty and uniform dry-cleaning services.
Year-round events of social, wellness programs, charity drives, and sports activities.

Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.

Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

Red Sea Global Hospitality

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Talent, Learning & Culture Manager