Reapit Who are we?

Reapit is the original end-to-end business technology provider for estate agencies of all sizes. Weve been helping sales and lettings agents build relationships and grow their businesses for more than 25 years. Our technology empowers property professionals across Europe, the Middle East, Australia, and New Zealand to work with buyers, sellers, tenants, and landlords to deliver a dream home experience.

Worldwide, over 78,000 agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time.

What Youll Be Doing

Reporting to the Chief People Officer you will be responsible for designing and delivering a high-impact talent development strategy that enables our people to grow, perform, and thrive in a fast-scaling B2B SaaS environment. Youll drive initiatives around leadership development, manager training, career progression, learning programs, and succession planning, ensuring our teams have the skills and support needed to achieve their full potential.

Your Key Responsibilities Include

Developing and implementing a company-wide Talent and Development strategy that aligns with business goals and fosters a high-performance culture.
Working with key stakeholders to understand business requirements and shaping the T&D plan to align with business and skills needs.
Owning and embedding career pathways, skills matrices, and progression frameworks, ensuring clarity on growth opportunities at all levels.
Designing and executing leadership and manager development programs to support emerging and senior leaders in their growth journey, as well as upskilling people managers.
Driving learning and development (L&D) initiatives, including induction, onboarding, technical training, soft skills development, and coaching programs.
Establishing a culture of continuous learning, ensuring employees have access to relevant training, mentorship, and upskilling opportunities.
Implementing succession planning to identify and develop future leaders across the business.
Partnering with senior leaders and managers to enhance performance management and feedback processes.
Ensuring DE&I principles are embedded in all talent development initiatives.
Leveraging data and insights to track engagement, skills gaps, and program effectiveness, continuously refining strategies based on impact and reporting on OKRs.
Managing external training providers, technology platforms, and budgets to optimize learning and development investments.

Who Were Looking For

At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, dont worry if you dont meet all of them, wed still like to hear from you.

Were looking for a strategic and hands-on Talent & Development leader who understands how to build scalable talent programs in a fast-growing SaaS environment. Youll have a deep passion for people growth, leadership development, and career progression frameworks while driving a strong culture of learning.

Key Qualifications And Experience

5+ years experience in a Talent Development, L&D, or Organisational Development leadership role, ideally in a B2B SaaS or high-growth tech company.
Proven experience designing and embedding career pathways, skills matrices and progression frameworks to support employee growth.
Expertise in leadership development, coaching, and mentoring programs.
Strong background in learning strategy design, digital learning platforms, and training delivery.
Experience leading succession planning and talent pipeline development initiatives.
Commercial mindset with the ability to align talent strategies with business needs and workforce planning.
Strong stakeholder management skills with the ability to influence senior leaders and drive change.
Data-driven approach, with experience using analytics to measure learning impact and engagement.
Passion for building a culture of continuous learning in a high-performance, fast-paced environment.

What Your Impact And Success Looks Like

As a Head of Talent & Development we expect your success and impact in the early stages of your career with us to look something like this:

After 1 Month

Gain a deep understanding of the companys current talent and development landscape, identifying strengths and gaps.
Build relationships with key stakeholders, including senior leadership, managers, and employees.
Conduct an initial audit of career pathways, L&D initiatives, and leadership development programs.

After 3 Months

Introduce a clear, structured career progression framework, ensuring employees understand growth opportunities.
Launch initial leadership development and coaching programs for emerging and senior leaders.
Implement structured learning programs, ensuring a blend of technical, soft skills, and role-specific training.

After 6 Months

Fully embed career pathways and development frameworks into performance management processes.
Establish succession planning initiatives to build a strong internal talent pipeline.
Optimize learning technology, external partnerships, and training resources to scale development programs effectively.
Drive a culture of continuous learning, ensuring employees and managers are fully engaged in growth initiatives.

This is an exciting opportunity to build and lead the Talent & Development function in a high-growth SaaS company. If youre passionate about unlocking potential, driving career growth, and shaping a world-class learning culture, wed love to hear from you!

Whats in it for you?

We operate a Flexible Working Policy and we would like for you to work from our London (Farringdon) office, 1-2 days a week.

Were offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. Youll feel part of a special team. You can expect a highly competitive salary and some great benefits.

Dont tick all the boxes? Neither do we

We care about our industry and want it to become a more inclusive and diverse place to work. So, were driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success.

We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.

We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.

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Head of Talent & Development