Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

Lead the evolution of learning technologies across the Qantas Group through AI and Virtual Reality deployments
Balance enterprise LMS ownership with emerging learning technology innovation
Full-time, permanent opportunity based at our Mascot Campus

 

At Qantas, we represent Australia to the world. Our diverse country is known for our spirit, mateship, and can-do attitude. We’re resilient and strong, and work hard to make sure we’ll be right.

As Group Learning & Development accelerates the modernisation of its learning ecosystem, we are seeking a Learning & Development Manager Technology (AI & Immersive Learning) to pioneer the deployment of next-generation learning and development technologies across the Qantas Group.

This role plays a pivotal part in shaping how cutting-edge technology, specifically Artificial Intelligence (AI) and Immersive Technologies (VR/AR/MR) is deployed, governed, administered, and integrated to support learner‑centred, scalable and future‑focused learning solutions.

As the Learning & Development Manager Technology (AI & Immersive Learning), you will be driving force behind the business application of emerging and existing learning technology systems. While Workday Learning remains a core platform, this role demands an innovative leader who goes well beyond traditional LMS ownership. You will be responsible for administering and optimising Workday Learning, including managing new feature releases, while concurrently spearheading the deployment of AI-enabled learning tools and immersive Virtual Relaity (VR) simulations that reduce training risks, accelerate time to proficiency, and reduce reliance on availability of costly assets.

You will lead requirements discovery, develop business cases for technology investments, test systems, and drive change readiness activities, engaging closely with stakeholders across the business to prove the ROI of advanced learning technologies.

You Will Have

5+ years’ experience in learning technology, digital learning, business systems or learning transformation roles within a large, complex organisation
Strong experience administering and managing enterprise LMS platforms (ideally Workday Learning)
Proven hands-on experience deploying and managing Immersive Technologies (VR/AR/MR) and Artificial Intelligence (GenAI/AI) learning tolls within a corporate environment
Experience supporting or leading system releases, testing and change readiness
Strong stakeholder engagement and communication skills
Experience leading and developing specialist teams
Tertiary qualifications in digital learning, IT, business systems or a related field (desirable)
Demonstrated understanding of adult learning principles, the ADDIE methodology, and how to meaningfully integrate AI tools into learning design

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
We have flexible leave options: Make use of leave and flexible working opportunities including up to 18 weeks paid parental leave and additional purchased leave options.
We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.
We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application.

Applications close: Thursday, 23rd of April 2026

Qantas

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Learning & Development Manager Technology (AI & Immersive Learning)