About The Role

Senior Learning Specialist/Trainer (Product Design and Delivery)

Location: London/home based

Your Role

Deliver high-quality learning in Product Design and Delivery, drawing on extensive real-world product experience and contemporary AI practices to develop learner capability across product discovery, design, prioritisation and delivery. The role combines expert facilitation, stakeholder engagement and curriculum enhancement to ensure impactful learning outcomes and exceptional learner experiences.

Key Responsibilities

Deliver high quality learning events to all learners in a variety of settings ie: Classroom and Virtual.
Be a positive ambassador for QA
Deliver learning and contribute knowledge in specialist areas
Support with some customisation of learning topics or programmes
Contribute to business success by driving the completion of learner evaluations and identifying and referring opportunities for improvement
Take ownership for own continuous professional development to ensure up to date and relevant delivery
Timely completion of required administrative tasks such as attendance registers
Ability to deliver public and closed cohorts in-centre/on-site
Achieve vendor training qualification and relevant certifications (if applicable)
Support learners with post-course support via email

Your Experience

Demonstrable success in delivering accredited learning and experience of managing and resolving learning environment issues
Be creative and innovative in selecting and adapting strategies to help learners to learn.
Know and understand how to assess the relevant subject and curriculum areas using different methods
Gives learners regular feedback and encouragement, guiding learners to reflect on the progress they have made and their emerging needs.
Promoting a passion for learning and learners’ intellectual curiosity
Takes responsibility for promoting high standards of literacy and numeracy

About Us

What We Offer

Wellbeing & Benefits

Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:

27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
Holiday Buying scheme
Medicash plan, Wellhub, Cycle to Work scheme
Private Medical Insurance at corporate rates
Employee Assistance Programme
Employee Discounts Benefit Hub
3 Development days
2 Charity days per year
Pension Scheme
Early Friday Finish at 4pm

Personal growth 

Learning and opportunity is at the core of what we do - and that applies to you too! 

You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Orperhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

Our people 

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.

As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.

A Little About QA 

At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our Mission

We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning.

You can find out more about us at https://www.qa.com/about/careers/

QA Ltd

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Senior Learning Specialist/Trainer (Product Design and Delivery)