The Learning and Development (L&D) Administrator will be responsible for maintaining training records on our learning management system (LMS), assigning training, booking training rooms, arranging catering, and updating details on the system. This role requires strong organisational skills, attention to detail, and the ability to manage multiple tasks simultaneously.

Training Records Management: Maintain and update training records on the LMS, ensuring accuracy and completeness.
Training Coordination: Organise dates with business unit representatives, add participants to calendar invites, assign training sessions to employees, book training rooms, and arrange catering as needed
Stakeholder Engagement: Network and manage relationships with internal stakeholders to understand their training needs and communicate effectively with the team. Respond to learning and development queries on the client service platform within the agreed upon timelines.
Digital Learning Awareness: Stay informed about digital learning products and incorporate them into training programs
Project Management: Manage internal training projects, ensuring timely and successful delivery

Required Attributes:

Communication Skills: Strong verbal and written communication skills
Problem-Solving: Ability to identify and resolve issues effectively
Influencing Skills: Ability to influence and persuade stakeholders
Curiosity and Innovation: Eagerness to learn, share knowledge, and innovate
Team Collaboration: Contribute to team success and work well with others
Adaptability: Open-minded, practical, and agile in response to change
Attention to Detail: Meticulous and quality-oriented
Reliability: Trustworthy, punctual, and results-oriented

Qualifications

2 - 3 years L&D or HC experience

Office administration experience

Event management experience

A Learning & Development qualification advantageous

Instructional Design experience advantageous

PwC

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L&D Associate