We are looking for a Head of People and L&D to help Pure embrace our values and establish a successful culture. The ideal candidate will be responsible for setting talent up for success, cultivating the employee experience, and driving organisational performance through its people.

What we are offering:

Salary up to £65k per annum
Private Healthcare
Bonus based on performance
£15 daily food and drink allowance (£3,600 worth of food and drinks per year)
Up to 28 days of holiday and an extra half day every 12 months (up to 32 days)
Real opportunities for training and development
Pure parties and nights out with your team

Overall purpose and scope of the role:

Create, implement and review the People Strategy
Define career & development pathways for Shops & Head Office employees
Lead reward & recognition initiatives for retaining Talent
Oversee team engagement & retention KPIs
Manage HR operations
Upkeep HR policies and procedures
Team leadership: Your direct reports will be managing HR, Recruitment & Health & Safety – whilst they will be handling the day-to-day, you will have experience in managing the broader spectrum of these fields to provide support, guidance and mentoring to them
Accountability for all HR and L&D initiatives
Provide guidance and support for the GMs and Ops on Training, HR and Recruitment matters
Managing L&D and Reward & Recognition budgets

Main duties and responsibilities:

Developing People

Conduct a thorough needs assessment to identify current skill gaps and future learning needs within the organisation
Develop a long-term learning strategy aligned with the organisation’s vision, mission, and strategic goals, ensuring that learning initiatives support business objectives
Define key performance indicators (KPIs) for learning and development programs and regularly assess their impact on organisational performance
Develop and review pathways for all employees across the company
Establish ideal family trees to support stable teams
Manage talent & succession planning to support growth and NSOs
Ensure Development Meetings are carried out in Shops and in Head Office and that development plans are in place
Use the apprenticeship levy to support development of our existing Managers and Head Office staff
Lead the design and development of a range of training programs, workshops, and e-learning solutions that cater to various learning styles and organisational needs
Ensure training content is relevant, up-to-date, and compliant with industry standards and regulations
Design and review training and development programmes to meet training and development needs
Evaluate and recommend learning technologies, such as Learning Management Systems (LMS) and e-learning tools, to streamline training processes and improve learner engagement
Implement and manage the LMS, ensuring it is utilised effectively and that employees have access to the necessary resources
Establish metrics and evaluation methods to assess the effectiveness of training programs, using feedback and analysis to inform program improvements
Implement follow-up processes to measure knowledge retention and application of skills acquired through training
Report on the impact of learning initiatives to senior leadership, making recommendations for enhancements based on findings

Talent Management

Develop and implement talent acquisition strategies to attract top talent
Oversee performance management processes to ensure consistent and fair evaluations
Ensure a competitive employee benefits package for staff, benchmarked to the market
Advocate for a culture of continuous learning and professional growth within the organisation
Create initiatives that promote skill-sharing, mentoring, and peer-to-peer learning among employees

Engaging our People & Culture

Measure employee satisfaction and identify areas with solutions for areas that require improvement
Develop and maintain the onboarding program for all employees
Keep abreast of the latest technology available to engage with our team
Champion initiatives that promote a positive and inclusive workplace culture
Organising the Pure Quarterly
Play a key role in making sure Pure’s values are lived through our teams

HR Operations

Ensure that performance management, absence management, disciplinaries, grievances and sickness are being dealt with professionally and fully
Promote a positive work environment by fostering open communication - recognising employee contributions and organising engagement initiatives to boost morale and motivation

HR Policies & Procedures

Ensure all company policies, templates and procedures are up to date, in line with current employment law and that the line managers are up to date with changes to any policies
Acting as first point of contact for all the shops queries via phone calls or email, providing guidance and support to Ops Managers with HR queries
Integrate diversity, equity, and inclusion principles into all learning programs and initiatives
Ensure that training materials and practices are accessible and inclusive for all employees
Promote awareness and understanding of DEI issues through targeted training and workshops

What we would like to see in you:

Promote awareness and understanding of DEI issues through targeted training and workshops
Strategic, visionary mindset and people-centric approach
A positive mindset and a focus on delivering solutions
Ability to operate independently and to work collaboratively with people at all levels
Thrive in a fast-paced environment often working on multiple projects at the same time
Have good organisational skills with great attention to detail so able to execute projects excellently
Possess great communication skills, both written and verbal
Be able to inspire others, measuring success by impact, not effort
Ability to spot potential in others, be insightful and enjoy celebrating the success of those around and those who they train and coach
Ability to build positive working relationship with colleagues
Good self-presentation, an ambassador for the Pure brand and a role model for others

A bit about us…

Pure is a fast-growing, healthy food-to-go group with 15 shops across central London and major transport hubs. The Pure offering focuses on healthy, natural and delicious food including salads, wraps, toasties, smoothies, and coffees. We have several sales channels: in-store, Click & Collect, our own catering delivery service and working with third parties to deliver our food.

And we are nothing without our team. That’s why we hire people who live by our values, so we know they will inspire and motivate people around them, bringing the best out in themselves and their colleagues.

Living our values - all the team, all the time.

THOUGHFUL - We are self-aware, clear in our communication and respect each other (and the planet).

PASSIONATE - We are positive, playful and enjoy what we do.

INVENTIVE - We are agile, move fast and are accountable for our actions.

GENEROUS - We are kind and nurturing; we help each other out.

Does this sound like you? Apply here! We’re looking forward to hearing from you!

Pure

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Head of People and L&D