JOB DETAILS

Job Title: Reporting Analyst

Starting salary: $64,440

Job Type: Permanent, Full time

Schedule: Monday to Friday, 37.5 hours per week

Location: Ottawa (Downtown), ON, CA

Remote work: Hybrid Model

WHO WE ARE

The Federal Public Service Health Care Plan Administration Authority (PSHCP Administration Authority) is a not-for-profit corporation which is charged with the administration of the Public Service Health Care Plan (PSHCP). The PSHCP is a private health care benefit program sponsored by the Government of Canada, for public servants and other members of the federal public administration, parliamentarians, federal judges, pensioners, and dependants, as well as members of the Canadian Forces and the RCMP, who may cover their dependants. In addition, coverage is provided to those receiving a pension based on service in one of these categories. It also covers employees of a number of government agencies as well as their eligible dependants and, in some cases, pensioners of these agencies. The PSHCP currently offers coverage to over 1.7 million participants.

The PSHCP Administration Authority ensures that benefits and services to plan members and their covered dependants are delivered in a manner that ensures the effective and efficient administration of the Plan. The PSHCP Administration Authority’s mandate includes monitoring the performance and compliance of the Plan Administrator (Canada Life), considering appeals from plan members and communicating with the membership.

KEY RESPONSIBILITIES

Analyse and interpret detailed and comprehensive Plan data from the service provider and provide period-over-period analysis and comparison of data extracts and trends
Ability to gather and cleanse data extracts
Ability to identify cause and effect relationships by linking facts and performing statistical analysis
Evaluate the results of the various PSHCP audit program components with appropriate consideration of relevance and accuracy and formulate conclusions against accumulated audit evidence
Generate monthly, quarterly, annual, and ad hoc reporting regarding health care plan data, audit results, compliance, and key performance indicators for internal and external stakeholders
Collaborate and contribute to the development of an annual risk assessment and audit plan
Analyse compliance deficiencies and support the resolution of those issues to ensure compliance and quality assurance of processes and practices
Compile data and analysis into high-quality presentations, and prepare briefings and reports on sensitive and complex areas
Develop and design templates to standardize summary reporting requirements and populate data to provide overviews of results
Assess audit responses to determine appropriateness and plans for follow-up audits as required
Identify risk factors and risk areas regarding health plan administration and compliance through ongoing audit activities
Work within a team environment to analyze trends in data, perform data validation and quality assurance activities

QUALIFICATIONS

University education in business, finance, statistics or a related discipline
1-3 years of experience in the areas of program compliance/evaluation, quality assurance/quality control, risk assessment or program auditing
1-3 years of experience in performing research, data mining and data analysis, and preparing various types of reports and presentations
Ability to work in a team environment and develop working relationships with various stakeholders
Flexible and willing to take on new projects as required
Excellent ability to analyze complex and multi-faceted issues, develop recommendations, and communicate conclusions including risks and implications
Experience in translating data into meaningful information and preparing summary reporting
Detail-oriented with excellent communication skills
Advanced Microsoft Excel skills required
Experience with Power BI, Microsoft Access, SharePoint, and/or statistical database applications would be an asset
Knowledge of the healthcare field and/or employee benefit programs would be an asset
Proficiency in English is essential, both written and spoken. Bilingualism (French/English) is considered an asset but is not mandatory

WHAT YOU CAN EXPECT

Compensation: The PSHCP Administration Authority offers a competitive salary, and employees may be eligible for in-range increases and economic adjustments. Employees receive additional compensation in lieu of a pension benefit.
Vacation and leave: Employees start with 3 weeks of paid vacation, 15 illness days, and 5 days of Family-Related Leave with pay. Employees may also benefit from other paid and unpaid leave of absence.
Learning and Development: The PSHCP Administration Authority prioritizes career growth and professional development. You will have the full support of your leaders and colleagues to further your career through continuing education and professional development opportunities.
Benefits: The PSHCP Administration Authority offers a comprehensive health and dental benefits package, as well as long-term disability, and life insurance.

CONDITIONS OF EMPLOYMENT

Government of Canada Reliability Status security clearance (will be facilitated upon employment);
The applicant must reside in Canada and within a reasonable commuting distance from the workplace.
Vaccination requirements may apply in response to changing public health advice and/or government direction.

HOW TO APPLY

To apply, send your résumé and cover letter to hr@pshcp.ca
Applicants are encouraged to provide a detailed cover letter, along with their résumé, explaining how they meet the requirements of this position.
The Federal PSHCP Administration Authority is an equal-opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by the Administration Authority throughout the recruitment, selection and/or assessment process to applicants with disabilities.
We thank all individuals who apply; however, only candidates selected for further consideration will be contacted.

Job Type: Full-time

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
Paid time off
Vision care
Work from home

Work Location: Hybrid remote in Ottawa, ON

Public Service Health Care Plan

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