The Specialist, Learning & Development reports to the Senior Leader, Provincial Education, and as the primary eLearning point of contact for internal and external stakeholders, the Specialist, Learning and Development, is responsible for the application of eLearning technologies to respond to and support the Office of Virtual Health (OVH) strategic directions. The Specialist, Learning and Development is responsible for ensuring that the preparation of all online education at OVH meets organizational goals and priorities and is developed according to professional instructional design and technical standards. Collaborates with clinical education leaders to determine clinical programs virtual health eLearning needs and prioritize eLearning developments. Designs and develops creative high quality interactive eLearning tools and programs to address OVH educational planning goals, and provides educational and technical direction for clinical staff content experts involved in developing eLearning content for patients, staff, students, and physicians and to contribute to the provincial virtual health education coordination mandates of OVH.

What You’ll Do

Identifies strategic vision and direction for eLearning by collaborating with OVH leaders and eLearning partners at other Health Authorities and external organizations to ensure that online programs meet the evolving requirements for quality education and training of all stakeholders. The Specialist initiates discussions and contacts with counterparts at other health authorities and external organizations to share information and resources, collaborate on developments and to avoid duplications.
Coordinates all stages of the eLearning content development, from project initiation to evaluation, by assembling and leading project teams to ensure quality, consistent content and effective strategies for adult learning. This involves the directing of the team towards the shared goal, including the establishing of roles, budgeting the project, goal setting, coordinating agreement on timelines for the delivery of content and project milestones, providing technical expertise to team members, and advising them on strategies to achieve the best results.
Works with experts and acts as the advisor in developing content into an online course using rapid eLearning development software (e.g. Articulate Storyline). The Specialistprovides an online draft of the course for review, makes any needed amendments, ensures quality standards are met, uploads and tests the course and makes the course available for the intended audience. Leads a regular review process for each course to ensure currency and make improvements based on evaluations.
Establishes and implements policies, procedures and standards for online learning at OVH by developing instructional tools and resources, delivering effective online instruction and providing individual in-person consultation on the design of online authoring for staff developing eLearning programs.
Maintains own technical skillset through participation in online communities of practice, membership of Provincial eLearning collaborative and relevant MOOCS.
Leads the design and development of creative content that supports OVH educational strategy and activities, including the use of video, graphics and illustrations.

Qualifications

What you bring

A level of education, training and experience equivalent to an undergraduate degree plus a postgraduate diploma or degree in Adult Education, Multimedia Studies, Educational Technology or related field and a minimum of 5 years of experience directly related to adult learning, including eLearning development.
Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
Demonstrated knowledge and understanding of legislative obligations and provincial commitments within the program contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

Extensive knowledge of and ability to apply and develop successful solutions for an eLearning or mixed media environment.
Must have a high level of technical understanding for the development of eLearning content for the web (development for LMS compatibility and SCORM compliance).
Extensive knowledge of interface design and expertise in software such as Articulate Storyline, Adobe Captivate, Moodle, Adobe Creative Cloud applications, HTML5, simulation tools, etc.
Superior project management ability.
Ability to prioritize and balance multiple, on-going projects.
Ability to provide technical leadership for clinical learning staff to meet education needs.
Excellent writing, editing, proof reading and oral and written communication skills.
Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What We Bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our 2,000+ in-house courses including a range of experience level, profession-specific, or other essential training on Indigenous Cultural Safety; Indigenous-specific anti-racism; Diversity, Equity, Inclusion and accessibility, mental health and well-being, and more.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary Casual

Salary Range: $43/hour - as a casual employee, total earnings include an additional 13% in lieu of benefits and paid vacation. The rate for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan

Location: Remote

Hours of Work: 37.5 hours per week

What We Do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

This position is part of PHSA Talent on Demand – an in-house recruitment service providing talent to PHSA and other health authorities. We manage a robust talent pool of service-minded professionals who are available to start work immediately. Talent on Demand creates a gateway for those who wish to achieve their career goals. Successful candidates will gain significant health care experience and can transition into long-term, permanent roles within PHSA. For more information, visit talentondemand@phsa.ca

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Specialist, Learning & Development