Learning & Development Specialist:

On behalf of our Banking client, Procom is searching for a Learning & Development Specialist for a 12-month role. This position is a hybrid position with 3 days onsite at our client’s Toronto, Ontario office.

Learning & Development Specialist - Job Description:

The Learning & Development Specialist will work as part of a collaborative and experienced team of workplace learning professionals. The role focuses on designing, developing, and delivering training programs to enhance employee skills, knowledge, and performance, primarily supporting new product and process initiatives with a focus on sales, technical, and operational skills training.

Learning & Development Specialist - Responsibilities:

• Partner with key business contacts and bank Learning colleagues to stay informed of product, process, and system initiatives

• Conduct needs assessments for assigned projects to establish learning objectives

• Assess learning implications and validate the impact of new initiatives on existing programs

• Research potential solutions and recommend approaches, leveraging internal and external resources

• Update existing training materials, including facilitator guides and learner guides

• Leverage design templates and adhere to instructional design standards

• Support and execute learner evaluation appropriate for the learning channel and format

• Support research into emerging learning design and development trends

• Adhere to project governance model and maintenance schedule

• Forecast and track resourcing time on each project

Learning & Development Specialist - Mandatory Skills:

• University degree and/or expertise in adult education and learning principles

• 2 years of relevant learning experience

• Specialist in learning design and development

• Strong computer skills, including proficiency with MS Office products

• Strong written communication skills with attention to detail

• Strong verbal communication and influence skills

• Proven subject matter knowledge in area of business specialty

Learning & Development Specialist – Nice-to-Have Skills:

• Experience in the financial services sector

• Knowledge of emerging learning technologies

• Experience with e-learning platforms

• Project management skills

• Certification in instructional design

Learning & Development Specialist – Assignment Length:

This is a 12-month contract position.

Learning & Development Specialist - Start Date:

ASAP.

Learning & Development Specialist - Assignment Location:

Toronto, Ontario, Canada. This is a hybrid position with 3 days onsite and 2 days remote work. Starting September 15, 2025, the schedule will change to 4 days onsite and 1 day remote.

Procom

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Learning And Development Specialist