About Us

At our organisation, we redefine executive and business support through exceptional problem-solving, proactive execution, and advanced integration of technology and AI. We partner with purpose-led leaders who value strategic collaborators capable of swiftly turning complexity into clarity and challenges into opportunities.

You are highly tech-savvy and naturally leverage tools, including AI, to design, deliver, and scale impactful programs. Whether your background is in program management, operations, product, or enablement, you excel at driving clarity, alignment, and measurable outcomes across complex initiatives.

Join a culture that prioritises clarity, practical innovation, and the seamless integration of human intuition with technology and AI-driven efficiency.

About Our Client And The Role

Freelance / Contract | Remote (UK Time Zone Preferred)

We are partnering with an innovative AI-enabled learning and digital transformation business seeking a highly practical AI Learning Platform & Systems Lead to support the technical delivery, scalability, reliability, and optimisation of modern AI-enabled learning environments and platform ecosystems.

This role is suited to someone with strong hands-on technical capability who enjoys working across learning systems, AI-enabled workflows, operational tooling, integrations, and platform performance within fast-moving product and enablement environments.

This is not a purely enterprise infrastructure or back-end engineering role.

We are specifically looking for someone who can combine platform thinking with practical learning delivery needs, ensuring systems, environments, automations, and operational workflows are scalable, reliable, user-friendly, and fit for modern AI learning experiences.

Initially, this engagement will begin on a freelance / contract basis, with the potential to evolve into a longer-term opportunity as the wider programme grows.

The Role

You will support the technical operation and optimisation of AI-enabled learning platforms, systems, environments, and workflows across a growing learning and enablement ecosystem.

The successful candidate will be highly practical, technically credible, and comfortable operating across platform operations, cloud environments, integrations, automations, technical workflows, learner systems, and operational scalability.

You will work closely with product, learning, operations, and technical stakeholders to help ensure AI-enabled learning environments are stable, scalable, commercially practical, and operationally effective.

Key Responsibilities

Support the scalability, reliability, and operational performance of AI-enabled learning platforms and systems
Help design and optimise technical environments that support AI learning experiences, labs, workflows, and enablement programmes
Support integrations, automations, and operational workflows across learning and delivery ecosystems
Collaborate with product, operations, instructional, and technical teams to define platform and systems requirements
Contribute to platform optimisation, automation, and operational improvements
Support technical troubleshooting, issue resolution, and workflow problem-solving
Evaluate technical risks, dependencies, and scalability considerations across learning systems and environments
Help establish practical operational best practices for platform management and resilience
Support scalable learner experiences through effective systems design and operational workflows
Contribute to experimentation and continuous improvement across AI-enabled learning environments
Support technical documentation, implementation planning, and operational enablement where required

Requirements

Essential Experience

Strong hands-on experience supporting modern cloud-based platforms, systems, or technical environments
Experience working with integrations, workflows, automations, or operational platform tooling
Exposure to AI-enabled products, systems, workflows, or learning environments
Strong understanding of platform reliability, scalability, integrations, and operational resilience
Experience supporting complex technical ecosystems or delivery environments
Comfortable operating in fast-paced, evolving technical environments
Strong troubleshooting and technical problem-solving capability
Excellent stakeholder communication and cross-functional collaboration skills
Ability to bridge technical and operational conversations effectively

Highly Desirable

Experience supporting AI-enabled learning, enablement, knowledge, or digital learning platforms
Exposure to workflow automation, platform optimisation, DevOps, or operational tooling initiatives
Experience working alongside learning, instructional design, or enablement teams
Familiarity with learner environments, technical labs, or workflow-driven learning experiences
Consulting, freelance, or transformation programme experience
Experience evaluating scalable operational approaches to AI adoption and enablement

Important Note

We are particularly interested in candidates with practical technical implementation experience within modern AI-enabled environments rather than purely enterprise infrastructure or strategic architecture backgrounds.

Please Highlight

Platforms, systems, workflows, or automations you have personally supported or implemented
Experience working within AI-enabled or learning-focused technical environments
Examples of operational optimisation, integrations, or workflow improvement work
Any exposure to AI tooling, automation platforms, cloud systems, or learning ecosystem delivery

Benefits

Why Join?

This is an opportunity to join a collaborative and ambitious team where you can make an immediate impact. You’ll work on meaningful projects, help drive operational excellence, and play a key role in ensuring successful delivery across the business.

Final ThoughtsContract Details

Freelance / contract engagement
Approx. 160 hours per month
UK time zone alignment preferred
Potential for extension or longer-term opportunity

We are particularly interested in candidates with genuine technical infrastructure depth and practical implementation experience, rather than purely strategic or advisory backgrounds.

What’s on Offer

Flexible remote working environment
Opportunity to grow into greater project ownership
Exposure to multiple projects and delivery teams
Collaborative, fast-paced environment with strong development potential

Diversity & Inclusion

FYXER recognises the benefits of a diverse workforce and strives to be an inclusive organisation. We are committed to treating everyone with dignity and respect regardless of race, culture, gender, disability, age, sexual orientation, religion or belief and we promote diversity of thought. We would appreciate your help to enable us to measure the diversity within our recruitment process. Completing this form is voluntary and the information provided will remain anonymous. Please submit your information here.

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