Join us as the Head of Training and Knowledge Management and lead the way in shaping world-class technical training for our teams and members; a role that drives true learning excellence, ensuring our people and members have the knowledge and skills to thrive in the dynamic maritime industry.

The successful applicant will ensure that our claims and underwriting population have access to ongoing technical development and operational knowledge to support their career objectives. The postholder will also lead a small, yet perfectly formed team that will deliver both our academy strategy and knowledge management strategy.

What will you be doing?

Key responsibilities will include:

Develop and guide the learning and development strategy for member facing functions, aligned to business priorities
Provide training solutions to build skills and knowledge in specialisms such as Protection and Indemnity, Underwriting and Loss Prevention
Design and deliver blended learning solutions including face-to-face, virtual, e-learning, peer learning and on-the-job
Work with external partners to deliver engaging learning content
Lead the Knowledge Management team to ensure access to information and expertise at the point of need
Work closely with the People & Culture Team to ensure that the academy is aligned to our club wide talent and development strategy
Oversee the Residential Training Course for our external members, and explore opportunities to offer a wider training proposition to our members
Support and enable positive change to embed a best-practice learning culture and continuous improvement mindset across the club

About you

Essential Skills/Qualifications/Experience

Experienced people leader, with the ability to support, develop and empower teams
Successfully developed and scaled L&D programmes across multiple regions, typically with 5+ years in a strategic or leadership capacity
Ability to balance strategic thinking with hands-on programme delivery
Skilled in in stakeholder management and building productive relationships with senior leadership
Ability to work collaboratively across multiple departments within a matrix organisation
Creating online content and managing engagement through a learning management platform
Practical and proactive approach with the ability to adapt and pivot in changing environments
Manage external vendors, budgets, and programme delivery with a focus on programme effectiveness and engagement.

Desirable Skills/Qualifications/Experience

Experience managing global or regional learning portfolio
Background in professional services or insurance sector
Professional qualifications such as CIPD, Coaching or TAP

Who we are

We are a specialist marine insurer and a member of the International Group of Protection and Indemnity clubs, owned by its shipowner members and controlled by a board of directors drawn from its membership. We’re one of the world’s leading and most influential P&I Clubs. Employing over 600 people globally, we provide an unmatched depth and breadth of expertise toour members.

Our culture and what to expect from us

Our culture is hugely important to us enabling us to fulfil our brand promise, ‘Taking on tomorrow, together’. Together we are empowered, inquisitive and courageous, giving the best of ourselves to our colleagues, customers, members and the communities we serve.We provide excellent service to members, build long-lasting relationships built on trust and understanding, and treat our colleagues in the same way. It doesn’t matter who you are or what you do, we all act as role models and celebrate our cultural principles.

We provide our people with a fantastic benefits package including:

Hybrid working
27 days annual leave + bank holidays (rising with length of service).
An annual company bonus scheme.15% employer pension contribution.
2 days volunteering leave
Private Medical Insurance.
Life Insurance
A health care cash plan
Structured learning and development with support towards obtaining professional qualifications that are relevant to your job.
Gym Allowance/Access to Office Gym
And much more!

Starting from £70,000 dependant upon experience

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Head of Training and Knowledge Management