Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. Northern is committed to making a difference in members lives by providing them tools to achieve their financial goals. As a key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking a Learning & Development Specialist.

The Learning & Development Specialist supports strategic sales growth by developing people through impactful training on lending products, systems, and processes. This role focuses on coaching and skill-building to strengthen sales effectiveness, enhance member service, and build confidence in cross-selling and referral practices. By partnering closely with lending and credit teams, the Specialist fosters a strong learning culture that supports exceptional member experiences, reinforces organizational values, and enables long-term individual and organizational success.

Preferred Candidates Will Possess The Following Qualifications

Knowledge of lending, financial planning, insurance, and sales concepts is preferred
Demonstrated ability to build strong relationships and deliver exceptional sales and service experiences
Strong presentation and facilitation skills, with the ability to engage diverse audiences
Training or learning and development experience is considered an asset
Proficient in common computer applications, including MS Word, Excel, Outlook, and PowerPoint
Confident and adaptable, with the ability to perform effectively in a fast-paced, evolving environment
Brings energy and enthusiasm while actively contributing to a collaborative, team-oriented culture

Employee Perks & Benefits

Comprehensive benefit package
Do Some Good Employee Volunteer Program
Employee Win/Win Program to support local charities
Staff rates on a variety of products & services
Pension plan
Professional development investment

Salary Range: $64,144 - $72,162

Deadline for Applications: February 17, 2026

We thank all applicants – however only those selected for an interview will be contacted.

Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.

Northern Credit Union

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Learning & Development Specialist