About NCH: At New Country Healthcare (NCH), our journey started with a powerful vision of fostering a healthier community, guided by the vision of our Chairman, Dr. Ghazi Al Koudsi. Through unwavering dedication, we have not only fulfilled our commitment to the community but also emerged as a prominent leader in the healthcare sector. Over the last 32 years, New Country Healthcare has established itself as the leading healthcare distributor in the UAE, with an extensive portfolio featuring over 1500 top quality products from over 50 international brands manufactured across the United States, Canada, Europe, Asia, and the Middle East.

At NCH, we have a holistic approach to health, and today, we import and distribute trusted international brands in pharmaceuticals, nutraceuticals, health and functional foods, sports nutrition, cosmeceuticals, and personal products, solidifying our position in the local and GCC markets. As we continue to grow, we remain committed to our core values, providing innovative and high quality healthcare products while upholding our legacy of excellence.

Culture at NCH: At New Country Healthcare (NCH), our people-centric culture thrives on collaboration, continuous growth, and innovation. We believe in the power of continuous education, empowering our teams to reach their full potential and contribute fresh ideas. With a strong focus on Learning and Development, we nurture a culture of learning through engaging seminars and ongoing training programs. United by a shared mission and values, our diverse team prioritizes sustainability, customer well-being, promotes healthy lifestyles, and fosters community education. At NCH, you'll find a supportive environment where collaboration and teamwork are at the heart of everything we do, working together to make a positive impact on the health and well-being of our community.

Position Overview: Join our team as the Head of Human Resources, where you will lead the development and execution of our people strategy to drive business success. You will oversee all aspects of the HR function, including talent acquisition, employee relations, performance management, and organizational development. If you are a strategic HR leader with a proven track record of fostering a high-performance culture, driving organizational change, developing policies, designing effective grade levels and performance management systems, then we invite you to apply for this pivotal role in our company.

Responsibilities:

Proficient in developing and executing HR strategies that align with business objectives, including comprehensive budgeting and resource allocation to optimize workforce performance and organizational growth.
Proven track record in managing recruitment strategies and utilizing various talent acquisition platforms to attract, evaluate, and onboard top talent, ensuring alignment with organizational needs and culture
Expertise in designing and implementing performance management systems, including performance appraisals, feedback mechanisms, professional development plans to enhance employee performance and organizational effectiveness and smart KPI setting.
Proficient in designing and implementing effective grade levels, ensuring alignment with the organizational structure, reporting structure, responsibilities and scope of work.
Demonstrated ability to create comprehensive HR policies and procedures that comply with legal standards and align with organizational goals.
Skilled in managing and facilitating organizational change, including workforce planning, communication strategies, and employee transition processes to ensure smooth and effective restructuring.
Develop and manage employee training and development programs to enhance employee skills and foster career growth, ensuring alignment with organizational objectives and individual needs.
Experienced in leading, developing, and mentoring HR professionals to foster a collaborative and high-performing team environment, ensuring effective delivery of HR services and continuous professional growth.
Handle employee relations, conflict resolution, and disciplinary actions. Manage these processes in compliance with company policies and legal requirements, ensuring fair and consistent treatment of all employees.
Collaborate with cross-functional teams to address organizational challenges, adapt to landscape changes, and drive positive change across the company.
Drive employee engagement initiatives, promoting a positive and inclusive workplace culture.
Oversee compensation and benefits programs, ensuring competitiveness and fairness.

Qualifications / Requirements:

Bachelor's degree in Human Resources, Business Administration, or a related field; Master's degree preferred.
[15+] years of progressive HR experience, with a proven track record of success in leadership roles.
Strong knowledge of HR best practices, employment laws, and regulations.
Experience in policy creation, talent acquisition, performance management, and employee development and policy creation
Problem-solving skills with a proactive and collaborative approach.
HR certification (e.g., SHRM-SCP, SPHR) is a plus
Exceptional communication and interpersonal skills.
Strategic thinker with the ability to align HR initiatives with business objectives.
Demonstrated experience in fostering an inclusive and diverse workplace.

Why Join Us:

Work alongside a talented and dedicated team committed to innovation and excellence.
Join a diverse and inclusive workplace where we celebrate diversity and value each individual's unique contributions to our workplace culture.
Experience a supportive and collaborative work environment where teamwork is foundational to success.
A comprehensive compensation package, including healthcare, retirement savings, and professional development opportunities.
Exciting career growth opportunities to drive your career forward with a rapidly expanding company at the forefront of technology.

Skills:

Strategic HR Leadership
Change Management
Talent Acquisition and Retention
Employee Relations and Conflict Resolution
Performance Management
Compensation and Benefits Management
Training and Development
Strategic Planning and Budgeting
Team Leadership and Development
Communication and Influencing Skills

Perks & Benefits:

Comprehensive health insurance.
Yearly Annual Leave.
Ticket Allowance.
Yearly Incentives (as per company policy).
Monthly Petrol & Salik (as per company policy).
Professional development and training.
A dynamic and collaborative work environment.

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Head of Human Resources