The Talent Acquisition Manager (TAM) is accountable for overseeing clinician recruitment with a focus on attracting top talent, cultivating an in-depth understanding of hiring needs, developing and executing recruitment strategies as well as campaigns to attract and source qualified candidates. The TAM's responsibilities includes sourcing top tier candidates through various channels and facilitating a seamless recruitment process in collaboration with hiring managers. This position reports to Senior Manager, People Operations. The responsibilities and duties of this position described here are representative of those that this individual is expected to perform. This is not a comprehensive list and other duties may be assigned. Essential Role Functions:

Strategy Development: Develop and implement comprehensive sourcing strategies that include professional networking, referrals, direct sourcing, social media, etc. to enable all regions to meet current and future hiring needs. Develop strategies to build an active and diverse pipeline of candidates to improve recruitment and retention metrics. Ensure strategies are documented in a repeatable and scalable Clinician Recruitment Playbook, and ensure hiring managers understand how to effectively leverage tactics to acquire top talent. Develop timelines and processes for engaging with schools, associations, and other groups to effectively execute against recruitment goals. Create strategies to connect with (and support local teams to connect with) Physical Therapists, Chiropractors, and Massage Therapists through networking and sourcing. Recommend new policies and procedures and inform executive team and regional leadership of industry dynamics that may affect current hiring practices
Sourcing and Talent Acquisition: Oversee full cycle recruitment for all clinician candidates including posting for positions, sourcing candidates, and supporting hiring managers throughout the interview process. Partner with hiring managers to understand the recruitment needs of their region / clinic. Source both active and passive candidates utilizing creative strategies and techniques. Build talent pipeline through continuous sourcing, attending relevant industry conferences, connecting with schools, professional group meetings and other events to target top talent. Provide regular updates to hiring managers and ensure ongoing communication to relevant stakeholders. Track progress vs. goals and provide updates to management on a weekly basis. Develop strong relationships with University and industry partners. Serve as the primary point of contact for candidates, hiring managers, and external vendors on recruitment-related matters
Recruitment Operations: Maintain Lever (ATS) database and ensure all applicants receive timely communication. Develop and maintain clinician recruitment calendar with input from regional leadership. Effectively manage multiple requisitions and candidates during high volume periods while creating and owning a positive candidate experience. Take initiative to proactively identify and solve issues that could impact Myo’s talent pipeline. Facilitate comprehensive training for new hiring managers in line with other onboarding activities. Work closely with People Operations Coordinator to share updates and ensure appropriate hand-off of new hire for onboarding and orientation

Measures of Success:

All regions meet hiring needs
All regions exceed top-of-funnel recruitment targets
Provides timely reporting on pipeline health, turnover, and recruitment effectiveness
Posts jobs externally within 24 hours of receiving notice of opening from Hiring Manager
Ensures viable candidates connect with hiring managers within 48 hours of application
Respond to all internal and external inquiries and requests within 8 businesses hours
Proactively addresses issues to facilitate a seamless recruitment process

Role Competencies:

Execution & Problem Solving: Independently identifies basic and complex problems and provides recommendations and sound solutions that impact a project or initiative
Judgment & Decision Making: Self-starter that takes initiative to own projects within functional area; demonstrates the ability to make decisions within their scope or project; shows discretion in prioritizing and delegating tasks to direct reports (as applicable); accountable for individual and team KPIs (if applicable)
Communication & Collaboration: Responsive to requests from manager, direct reports (if applicable) and cross functional partners; Collaborates effectively outside their functional area to manage projects; skilled in written and verbal communication
Leadership & Emotional Intelligence: Leader of others and/or project; Facilitates meaningful weekly 1:1s & performance evaluations with direct reports (as applicable); comfortable giving and receiving feedback; sought out as a subject matter expert in their scope

Qualifications:

Minimum 5 years of experience in an HR/Talent Acquisition/Recruitment focused role, with emphasis on experience in healthcare and/ or wellness
Bachelor’s degree with a specialization in Human Resources or Business Administration preferred
Experience recruiting in US and Canada market is preferred
Located in one of our markets, preferably in Toronto
Excellent communication skills, written and oral
Ability to organize and prioritize a variety of tasks/projects
Experience with Lever is preferred
Action oriented and driven for results
Self-motivated
Ability to work with a sense of urgency to meet deadlines
Experience working in a high growth company

Core Values to Live By:

Care Deeply (Passion)
Protect The Asset (Sustainability)
Do Less, Well (Focus)
Never Stop Learning (Curiosity)
Stay True (Authenticity)

Who We Are: Myodetox started in 2015 - a clinic with a team of Physiotherapists, Registered Massage Therapists and Chiropractors on a mission to change the way people take care of their bodies. We exist to reinvent the rehab industry by delivering a differentiated experience and quality of care. Our therapy philosophy is to provide a 1:1 full-body approach to help people Futureproof their bodies. Our therapists provide treatment using their unique skill sets and educate clients on what it takes to minimize re-injury and become more resilient #futureproofyourbody. With 20 locations (and counting) across Canada and the US, Myodetox is leading today's conversation on why taking care of your body is essential to daily life.

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Talent Acquisition Manager