Working in Global HR at Munich Re for Reinsurance & Specialty Group means being part of a dynamic, globally connected team that plays a critical role in shaping the future of our organization. As an HR professional, you contribute to the success of our business by supporting people strategies that drive transformation, foster collaboration, and enable sustainable growth.

Our Global HR function is evolving to meet the needs of a fast-changing world. We operate in a connected, collaborative, and forward-thinking Global HR matrix community that values empathy, initiative, and a global mindset—where every team member plays a role in delivering effective services and solutions and creating meaningful impact.

Whether your focus is talent, rewards, analytics, business partnering, services, or any other area of HR, you will work across regions and functions to co-create solutions that support our people and business. You will be empowered to collaborate, innovate, and grow—contributing to a culture that values diversity, continuous learning, and shared success.

Join us in building the future of Global HR.

Job Summary

As part of the Global Learning Operations team, the Learning Operations Specialist plays a crucial role in supporting corporate, local and business learning teams by handling administrative learning tasks, providing exceptional customer service to ensure a positive learning experience, and ensuring compliance with company policies and regulations.

Reporting to the Head of HR Services Germany & Global Learning Operations (based in Munich), you will be responsible for the following:

Your Job

Maintain and update the global Learning Management System (LMS) with course information and participant and trainer information
Serve as the primary point of contact for participants and stakeholders regarding training-related inquiries
Coordinate with internal and external stakeholders to ensure timely and effective communication regarding training programs
Maintain accurate records of participant enrollments, completions, and certifications
Track and report on training participation and completion rates
Provide participants and trainers with necessary information and materials before and after training sessions
Provide administrative support for eLearning, including troubleshooting learner access issues and assisting in the deployment of digital learning content
Generate reports on training metrics and outcomes for management review and operational excellence
Ensure that training administration comply with company policies and regulatory requirements
Support projects and continuous process and system improvement initiatives

Your Profile

Proven experience in learning administration, training coordination, or a similar role
Strong organizational skills and attention to detail
Proficiency in using Learning Management Systems (LMS) and Microsoft Office Suite
Experience with Service Management tools and platforms
Excellent communication and interpersonal skills
Ability to manage multiple tasks and prioritize effectively
Ability to navigate in a global matrix organization with virtual teams
Experience with e-learning platforms and virtual training tools
Knowledge of HR policies and procedures
Familiarity with data analysis and reporting tools

About Us

As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel. 

Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation.

Does this sound like you? Push boundaries with us and be part of Munich Re.

Unlock your potential

Diversity, Equity & Inclusion: we embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
Continuous Learning: we believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
Career Mobility: we actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.

Munich Re

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Learning Operations Specialist