YOU MAKE US MORE

Join Moorfields Eye Hospital NHS Foundation Trust

At Moorfields, people’s sight matters—and so do the people who make it possible.

For over 200 years, Moorfields has been at the forefront of ophthalmic care, research, and education. With more than 2,300 dedicated team members and over 700,000 patients seen annually across our City Road site and 22 networked sites, we are proud to be a global centre of excellence.

We're also a vibrant community where kindness, equity and excellence shape every aspect of our work. Whether it’s pioneering research through our partnership with UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre or training the next generation of global eye care leaders, we’re united by one mission—delivering world-class eye health, sustainably and at scale.

And we’re just getting started.

From 2027, we’ll move to our brand-new Oriel site in St Pancras, Camden—a state-of-the-art centre that will unite eye care, research, and education under one roof. This groundbreaking facility, developed in partnership with UCL Institute of Ophthalmology and Moorfields Eye Charity, will enable transformative innovation and collaboration like never before.

Could you be part of this future? Make us more.

Job Overview

Please note, we are unable to provide sponsorship for this role.

At Moorfields Eye Hospital we are passionate about developing our people. Our Learning & Development (L&D) team plays a vital role in ensuring our workforce is skilled, knowledgeable, and empowered to deliver outstanding patient care.

We are looking for a motivated and proactive Learning & Development Officer to join our team and help us deliver high-quality learning experiences across the organisation.

Main duties of the job

As a key member of the L&D team, you will be the first point of contact for staff and stakeholders, providing friendly, professional support across our learning and development services. You will play an important role in coordinating training, onboarding, induction, study leave and the efficient use of our learning management system (LMS) Insight.

This is a great opportunity for someone with strong administrative skills, a passion for people development, and an interest in digital learning systems. You will work closely with the L&D Advisors to ensure that high-quality learning opportunities are delivered seamlessly and efficiently.

Working for our organisation

What’s in it for You?

At Moorfields, we invest in you—your growth, your wellbeing, your future.

You’ll Join a Flexible, Supportive Organisation Offering

Competitive salary (including high-cost area supplement)
Membership of the NHS Pension Scheme
24/7 independent counselling support
Career-long learning and development opportunities
Excellent transport connections
Access to NHS and Blue Light discount schemes
Free Pilates classes
Full support and training to develop your skills

And so much more! To see the full range of benefits we offer please view our Moorfields benefits leaflet.

Detailed Job Description And Main Responsibilities

Learning & Development Support

Coordination of course bookings and maintain learning records on our LMS (Insight)
Troubleshoot LMS issues and act as a system 'super user'
Provide administrative support for virtual and in-person training events including logistics, materials and equipment
Produce and distribute certificates and maintain accurate training records

Onboarding & Induction Coordination

Support delivery of trust-wide induction programmes for all new starters
Schedule induction dates, coordinate speakers and ensure all logistics are in place
Act as the main point of contact during induction sessions
Monitor attendance and follow-up non-attendees
Help review and develop induction content

Study Leave, Medical & Honorary Staff

Administer study leave applications, expenses and approval processes
Support the Study Leave Committee with meetings, agendas and minutes
Maintain appraisal and compliance records

General Administration & Customer Service

Provide day-to-day administrative support to the L&D team
Respond to queries via phone, email and the L&D helpdesk
Provide 'front of house' support during training events
Produce reports, and support internal communications relating to learning activities

About You

We are looking for someone who is:

Committed to excellent customer service
Highly organised with strong attention to detail
Proactive, solution-focused and enthusiastic about improving processes
Comfortable using digital systems, especially learning management systems
Able to work both independently and collaboratively
Driven by Moorfields Values: Excellence, Equity and Kindness

Person specification

Education/Qualifications

Essential criteria

GCSEs (or equivalent) including English and Maths

Experience

Essential criteria

Experience of working in an administrative role
Experience of using learning management systems e.g. OLM, Totara, Kallidus
Experience of coordinating training and events
Experience of producing training compliance reports

Desirable criteria

Experience of onboarding or induction processes
Experience of working in a healthcare or public sector environment

Skills and Knowledge

Essential criteria

Strong IT (digital) skills including Microsoft Office
Knowledge of data protection and confidentiality standards

Personal Qualities

Essential criteria

Strong attention to detail
Proactive and solution-focused

Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.

Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.

Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.

If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at moorfields.recruitment@nhs.net.

https://www.moorfields.nhs.uk/work-for-us

Employer certification / accreditation badges

Documents to download

Learning and Development Officer (PDF, 256.4KB)
Staff Benefits (PDF, 919.1KB)
MEH Privacy Notice (PDF, 138.0KB)

Apply online now

Further details / informal visits contact

Name Yvette Bryan Job title Interim Head of Learning and Development Email address y.bryan1@nhs.net

Moorfields Eye Hospital, London, Fellowship

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