Better places, thriving communities.

Job Overview

We are seeking to appoint a Learning & Development Lead, to create and implement a learning and development strategy, aligned to the wider People Plan, which will enable the business to create a culture of continuous learning and growth, whereby individuals can evolve and develop to their full potential.

Using digital tools to design flexible, innovative, blended learning solutions, working with in/external partners as necessary, including online, face to face, social collaborative learning, coaching and action learning sets.

The post-holder will be viewed as a trusted learning and development professional, working in partnership with the Senior Leaders, Senior Managers and other key stakeholders across the Escorting estate, to deliver commercial value to the business units, by creating and delivering learning and development plans and interventions, which underpin the operational objectives.

Main Duties

Lead and manage the effective delivery of learning development for learners across all the Escorting Estate
Identify and implement innovative policies, practices and new technologies that direct and improve learning development, ensuring a consistency of support for all learners
Develop career progression pathways and management development frameworks, to support individual development and succession planning
Drive a culture of continuing professional development (CPD)
Develop a framework to monitor how effectively learning has been transferred to employees
Contribute to business development activity, including tender submissions and mobilisation
Proactively develop and manage effective internal and external relationships, to build a network of learning development practitioners, including colleagues in similar roles in wider Mitie and other organisations
Contribute to development and delivery of the People Plan and wider Escorting business strategy, through the work of the learning team and participation in relevant working groups and projects
Use a consultative approach with the Training Team and Senior Management Team to identify, develop and monitor the training and development strategy
Lead, motivate and engage the Senior Management teams to help shape quarterly training delivery plans, in line with BAU business requirements
Develop tools to enable training needs analysis within teams, to support the performance management framework
Oversee both non/operational training delivery at local level, ensuring ongoing continuous improvement, maintained professional standards and positive learning outcomes
Lead the training delivery team to design and implement the annual training delivery schedule, to ensure the needs of the business and learners are being met
Design and deliver new and innovative training interventions and producing materials in accordance with agreed contractual needs
Evaluate the effectiveness of existing training interventions and materials, including initial training courses (ITCs) and refresher training for all operational/non-operational staff
Represent the training function and acting as point of liaison for dedicated operational departments

What we are looking for

Recognised L&D Qualification e.g. CIPD Level 5 Associate Diploma in Organisational Learning &Development or City & Guilds Level 4 Diploma in Learning and Development
Evidence of Continuous Professional Development
Experience of managing and driving learning initiatives in a busy, complex environment
Broad experience in all aspects of training including operational training delivery, training needs analysis, and strategic planning
Experience of managing a Training team
Ability to influence and engage senior stakeholders
Ability to manage and execute multiple projects/activities, work well in a dynamic environment and use own initiative
Working knowledge of Training processes and procedures within a secure environment would be an advantage, but is not essential

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at Karen.hayes@mitie.com.

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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