Metro Supply Chain is a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada’s Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.

6- month contract

Summary

We are seeking a hands-on Learning & Development Specialist to design, develop, and deliver engaging learning solutions that support business performance and employee development. This role blends facilitation with instructional design, requiring someone who can translate business needs into clear, effective learning experiences.

Key Responsibilities

Design and develop engaging learning content, including soft skills training, instructor-led training (ILT), virtual ILT, eLearning modules, job aids, guides, and assessments
Facilitate training sessions (in-person and virtual) for employees at various levels
Conduct training needs analyses in partnership with business leaders
Apply adult learning principles and instructional design best practices to all learning solutions
Customize and update content based on audience feedback, business changes, and performance metrics
Manage learning projects from concept through delivery and evaluation
Leverage learning technologies (LMS, authoring tools, collaboration platforms) effectively
Measure training effectiveness and recommend continuous improvements

Qualifications & Experience

3–7 years of experience in training, instructional design, or learning & development
Proven experience developing and delivering in-person and eLearning content
Strong facilitation and presentation skills
Solid understanding of adult learning principles
Experience working with business stakeholders
Proficiency with learning tools such as Articulate, Camtasia, LMS platforms, or similar
Excellent writing, editing, and content design skills
Highly organized

Preferred Assets

Experience supporting corporate and operational training environments
Certification in instructional design, adult education, or facilitation

Metro Supply Chain

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Learning And Development Specialist