Remote

Dobbs Ferry, NY, New York, United States

Staff Full-time

$120,000 to $150,000

Job Summary:
The Executive Director for Digital Campus and Learning Technologies provides strategic and operational leadership to advance Mercy University’s mission of transforming students’ lives through innovation, access, and excellence in online education. The Executive Director leads the University’s vision for high-quality, student-centered digital learning by guiding the design, development, and continuous improvement of online and hybrid offerings in partnership with faculty. This role integrates emerging technologies, innovative pedagogies, and cross-campus collaboration to enhance teaching and learning outcomes while expanding Mercy’s reach and impact.

The Executive Director works closely with the Provost, Deans, faculty, and campus partners to support program growth, ensure compliance with accreditation standards, and create a cohesive digital learning ecosystem aligned with Mercy’s strategic priorities.

Essential Job Functions & Responsibilities:

Innovation and Strategic Planning

Lead University-wide initiatives to identify, pilot, and implement emerging technologies including artificial intelligence (AI), virtual reality (VR), and augmented reality (AR) in support of innovative teaching and learning.
Partner with academic leadership to develop new online degree and certificate programs that align with student and workforce needs.
Encourage and support pedagogical research focused on best practices in digital learning and student engagement.
Develop and execute a long-term strategic plan that positions Mercy as a national leader in accessible, innovative digital education.

Collaboration and Outreach

Foster collaboration among faculty to share strategies, innovations, and solutions related to online instruction.
Build and strengthen partnerships with industry and community organizations to incorporate real-world applications and experiential learning opportunities into Mercy’s online curriculum.
Partner with Provost office and compliance offices to develop materials and documentation for program approval, assessment, and external review processes.

Program Growth and Enrollment

Lead strategic initiatives to increase enrollment and retention in Mercy’s online and hybrid programs.
Develop a unified framework for asynchronous course delivery that ensures consistency, quality, and accessibility across all programs.
Collaborate with Admissions, Marketing, and Student Affairs to design a seamless and engaging online student experience from recruitment to graduation.
Identify, cultivate, and manage partnerships with external organizations—including employers, professional associations, workforce development agencies, and community-based groups—to create new enrollment pipelines for online portfolio.
Monitor external partnership performance through agreed-upon enrollment KPIs and adjust partnership strategies to maximize lead generation and conversion.

Faculty and Student Support

Oversee instructional design services and provide faculty with expert support in developing engaging, outcomes-based online courses.
Create and lead professional development opportunities focused on innovative teaching practices, inclusive design, and digital pedagogy.
Coordinate student orientation and technical support to ensure all online learners are prepared for academic success.

Course Development and Management

Maintain high standards for quality assurance, accessibility, and continuous improvement across all online and hybrid courses.
Oversee multimedia production, content updates, and alignment with institutional learning goals.
Implement data-informed course review processes to enhance instructional quality and student learning outcomes.

Technology and Infrastructure

Lead a team responsible for the administration and optimization of Mercy’s Learning Management System (LMS) and related digital learning tools.
Evaluate, adopt, and integrate educational technologies that improve learning effectiveness and operational efficiency.
Use data analytics and predictive modeling to identify trends, support at-risk students, and improve overall student outcomes.

Compliance and Accreditation

Ensure that all online and hybrid instruction meet accreditation, federal, and state regulatory requirements.
Collaborate with Institutional Research, the Office of Assessment, and Academic Affairs to demonstrate compliance and continuous improvement in digital learning.
Stay current with national standards and best practices in online learning accreditation and quality assurance.

Required Skills & Experience

Bachelor’s degree in Education, Instructional Technology, Higher Education Administration, or related field.
5 years of progressively responsible leadership experience in digital learning, online education, or instructional technology within higher education.
Demonstrated success in developing and scaling online programs with supporting operations, including call center management.
Strong knowledge of instructional design principles, learning management systems, and data analytics tools.
Proven ability to collaborate effectively across academic and administrative units.

Preferred Qualifications

Advanced degree in a related field.
Experience with regional and programmatic accreditation processes.
Experience leading innovation or transformation initiatives within a higher education context.
Excellent communication, leadership, and project management skills.

Key Competencies

Ability to execute in a team environment Strategic and innovative thinking
Collaborative and inclusive leadership
Commitment to access, equity, and student success
Data-informed decision making
Excellent written and verbal communication

Adjunct Faculty (Clinical), Nursing

Mercy University is seeking applicants for clinical teaching opportunities in Nursing at our Bronx and Dobbs Ferry campuses.

About Mercy

Mercy University is a dynamic, independent, coeducational New York City area university that offers more than 100 undergraduate and graduate degree and certificate programs in six schools: Business, Education, Health and Natural Sciences, Liberal Arts, Nursing, and Social and Behavioral Sciences.

Mercy is the region's largest private, nonprofit, Minority-Serving Institution, proud to serve a student body that is highly diverse. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been ranked nationally among top colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU) and by Excelencia in Education, earning their prestigious Seal of Excelencia for intentionally serving Latino students.

Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology, and Business. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020, and 2022.

Mercy is committed to offering an inclusive learning environment to help a diverse student body set a course for their future. To support its student body, Mercy has been awarded a number of federal grants which enable us to better develop and deliver education to our students.

Mercy’s student body reflects the rich diversity of the New York metropolitan area. Enrollment, including full-time and part-time undergraduates and graduates, is approximately 8,800. Mercy students learn on campuses in Dobbs Ferry, the Bronx, and Manhattan as well as online.

At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

Our Mission:

Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high-quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.

Benefits Eligible:

Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.

EEO Statement

Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.

As part of this commitment, Mercy University will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact The Office of Human Resources at (914) 674-7839, Option 6 or via email at HR@mercy.edu.

The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the organization. Mercy is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.

Campus Safety

Mercy University is committed to providing a safe and welcoming environment for all.

Mercy University

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Executive Director, Digital Campus and Learning Technologies