Job Purpose:

To provide business driven learning and development inputs to Mashreq Egypt in order to enhance the knowledge base, understand and technical competencies of employees.

Key Result Areas:

Organize, coordinate and conduct appropriately structured orientation programs for all new recruits to familiarize them with the Bank’s policies, organization structure, products and services.
Identify and analyze banking and finance training needs of employees and to assist in the design and delivery of suitable programs.
Liaise with guest speakers, line managers and external training institutions as authorized to arrange need based training inputs.
Prepare training material / manuals in specific training areas and continually improve training methos to facilitate dissemination of information.
Keep abreast of all banking developments / reading material to constantly update knowledge base in order to provide qualitative inputs.
Develop and coordinate the quarterly training calendar.
Ensure that each staff has a PDP and follow up on the completion on the agreed upon training and development activities.
Prepare L&D monthly reports.

Operating Environment, Framework and Boundaries, Working Relationships:

Liaise with relevant divisions to understand their training needs and deliver their requirements in accordance with the Training / Credit / Operations policies and as per the product manuals and service procedures.

Problem Solving:

To manage the effective participation of trainees.
To quickly arrange for answers and inputs requested during courses even if beyond the scope of the immediate training programme.

Decision Making Authority & Responsibility:

Select appropriate training aids, exercises, case studies, handouts, etc..
Take joint responsibility for identifying and implementing alternate channels of training.

Knowledge, Skills and Experience:

The incumbent should be a management graduate with banking qualification. Have minimum 7 years of banking experience; Experience in commercial banking will be a distinct preference.
Relevant training design and delivery experience for a minimum 3 years within or outside Mashreq is an essential attribute.
Role holder should have strong communication and inter-personal skills.
Proficiency in computer application and software is required.

Mashreq

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