Lunar Rails is an agency based in Dubai offering professional services to businesses located globally.

We are seeking a Junior Operations Analyst to join our close knit and high performing team. Primary responsibilities will be working with the OTC Trading Desks for client order executions and servicing requirements. A secondary responsibility of this role will be staying on top of industry trends, providing research and insights to our clients. At Lunar Rails, we strive to stay ahead of the curve and remain up-to-date with the space our company works in. Our team keeps their finger on the pulse by regularly performing in depth research and analysis into market trends and staying abreast of news stories as they break.

This is a fully remote position, with the requirement to cover the Americas time zone, 7am-4pm PST or equivalent.

Anyone who submits an application without doing the quiz will not be considered.

We consider applications from candidates who are looking for a career change, but who can display the necessary research, english writing/communication and mathematical skills.

Key Responsibilities:

Support the Global Trading Team: Assist the global trading team based in multiple time zones, ensuring availability to cover North American business hours, 9am-5pm EST or equivalent.
Assist in Trade Execution and Booking: Help oversee and conduct the execution and booking of client crypto orders under the guidance of senior analysts.
Quality Assurance Liaison: Act as an initial point of contact between the company and customers, ensuring quality assurance and striving for best-in-class outcomes for all stakeholders.
Support Banking Flows: Assist in managing and maintaining banking flows for fiat settlements, ensuring accuracy and timeliness.
Collaborate with Internal Teams: Work with Finance, Operations, Compliance, and Product teams to support the development of new products, internal controls, and optimization processes.
Maintain Daily Operations: Support the maintenance of daily operations, security, financial, and professional services, adjusting as necessary across core functions.
Promote Continuous Improvement: Contribute to continuous improvement initiatives through innovation and proactive suggestions.
Support Performance Tracking: Assist in designing and implementing key metrics and controls, as well as building performance tracking systems for various product lines.
Market Research and Presentations: Conduct market research, write reports, and prepare presentations on various industry-related topics, supporting senior analysts in delivering these insights.

Profile:

Excellent at mathematics and algebra
Excellent written and verbal Business English communication
Excellent attention to detail, combined with strong communication and collaboration skills
Excellent analytical, interpersonal and organizational skills
Aptitude in decision-making and problem-solving
Excellent interpersonal skills
Ability to work independently and as a self-starter; adaptable and able to react quickly to changing business needs
Individual contributor, unafraid of rolling your sleeves up
You are curious by nature and interested in making an impact - Belief that virtual assets are the future of payments and can change the world
Keen with learning about Blockchain and cryptocurrency
Real passion & energy for the markets and a career in financial services
Able to work autonomously in a distributed team
Able to travel to Dubai for team meetings every quarter

Preferred qualifications (willing to train these skills for the right candidate):

Client Service Experience: Previous experience in a customer service role, demonstrating strong communication and problem-solving skills.
Familiarity with Financial Services: Exposure to exchanges, wallets, or other relevant financial services, even if limited, indicating a foundational understanding of the industry.
Basic Trading Experience: Some trading experience, preferably beyond personal accounts, with a basic understanding of PnL, risk, and analysis concepts.
Educational Background: Pursuing or holding a B.S. or B.A. in accounting, finance, math, economics, business, engineering, or a related technical field.
Introductory Blockchain Analytics: Basic experience or coursework in blockchain analytics tools, demonstrating a willingness to learn and grow in this area.
Understanding of Cryptographic Principles: A fundamental understanding of the cryptographic principles underpinning blockchain technologies, gained through education or self-study.
Interest in Cryptocurrency or FX Trading: A demonstrated interest in cryptocurrency or foreign exchange (FX) trading, possibly through internships, projects, or relevant coursework.
Knowledge of Trading Systems: Basic knowledge or familiarity with trading and investment systems, order execution management systems, or foreign exchange dealer systems.
Experience with Google Suite: Experience using Google Suite applications, Google Analytics, or Looker Studio, indicating proficiency in handling data and creating reports.
Programming Skills: Basic experience with JavaScript or Google App Script, showcasing a foundational programming ability and the potential to develop further technical skills.

Benefits:

Fully Remote position - no more commuting to the office and work wherever you want (relative timezone)
Budget for skill improvement and conferences
25 vacation days 1st year, 30 vacation days second year, with your local holidays added on top
Fun industry to follow
Some paid trips to Dubai and conferences
Team events

Lunar Rails

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Junior Operations Analyst (Remote)