Role: Chief of Staff

Reports to: Chief Executive Officer

Location: Kenya/Uganda/Burkina Faso

Join the Frontlines of Health Revolution: Chief of Staff to the CEO at Living Goods

Are you ready to be the strategic force multiplier behind a movement that's already empowered over 12,000 community health workers (CHWs) to serve 6.7 million people across Africa? At Living Goods, we're not just delivering health services; we're building resilient systems that slash child mortality by up to 28% through digitally enabled, equipped, supervised, and compensated CHWs. Partnering with governments in Kenya, Uganda, and Burkina Faso, we bring essential care right to families' doorsteps, proving that scalable, cost-effective community health isn't a dream; it's our reality since 2007.

2026 is our bridge year. A high-stakes transition where we solidify gains from our past and catapult into a bold new strategic plan. This isn't maintenance mode; it's acceleration. We're innovating with AI, evidence-driven insights, and cross-sector partnerships to amplify impact, from crisis response to donor narratives. But to cross this bridge successfully, our CEO needs a world-class Chief of Staff: a thought partner, executor extraordinaire, and guardian of organizational excellence. This role isn't support, it's the linchpin ensuring our vision becomes an unbreakable reality, driving decisions that save lives and shape health policy continent-wide.

Why This Role is Mission-Critical in Our New Strategic Era:

As the CEO's right hand, you'll orchestrate the heartbeat of our operations, turning ambitious goals into actionable wins. In a world where health inequities persist, your work will directly fuel systems that reach the unreachable.

Your Impact Zones: Where Strategy Meets Action:

Architect of Strategy & Execution: Coordinate the rollout of our groundbreaking strategic plan, crafting country roadmaps, departmental blueprints, and performance dashboards. Lead annual planning with our Global Executive Team (GET) and Global Leadership Council (GLC), setting KPIs that don't just measure, they motivate. Monitor priorities like a hawk, ensuring every decision propels us forward.
Board & Leadership Dynamo: Elevate CEO-Board dynamics: Curate agendas, prep powerhouse materials, and foster interdepartmental synergy. Structure leadership meetings to be laser-focused and follow-through fierce. Institutionalize practices that boost transparency, discipline, and collaboration across teams.
Performance & Change Catalyst: Fortify our performance systems with dashboards, frameworks, and accountability that turn data into destiny. Design change initiatives that stick, ensuring adoption organization-wide. Leverage analytics and AI for executive insights, while synthesizing programmatic and financial stories into irresistible narratives for funders. Align with Business Development/External Affairs for donor harmony.
Crisis Commander & Project Pioneer: Plan for the unexpected: Lead crisis coordination and executive responses. Drive special projects, like strategic partnerships or internal engagement, that advance priorities. Conduct research to clarify complexities and accelerate execution. Prep the CEO for public spotlights with talking points, speeches, and presentations, in tandem with comms teams.
Thought Partner Extraordinaire: Be the CEO's confidant: Prioritize focus, untangle knots, clarify complex issues, and supercharge execution with an agile mindset; helping anticipate shifts, seize opportunities, and keep us responsive in a fast-changing landscape

What We Offer You At Living Goods

Competitive Salary Package with Annual Review: We offer a competitive salary package with annual reviews to ensure that our employees are fairly compensated for their contributions.

Comprehensive Retirement Benefits: Living Goods provides pension schemes to help you plan for and secure your future, ensuring financial stability in your retirement years.

Private Medical Cover: You have the option to opt-in to a Private Medical Insurance scheme, providing thorough medical coverage and confidence in your health and well-being.

Life Assurance: We provide life assurance to give you peace of mind and protect your loved ones in case of the unexpected.

Parental Leave: Living Goods offers competitive parental leave schemes, ensuring you can spend quality time with your new bundle of joy. We offer 4 months of fully paid maternity leave and 4 weeks of paternity leave.

Annual Leave: Living Goods team members are eligible for 25 working days of paid annual leave.

Education Support: We support your continuous learning and development with education support to help you advance in your career.

Healthy Snacks and Fruits: Fruits are offered daily in the office to promote a healthy lifestyle and boost productivity.

Flexible Working Arrangements: Living Goods is a hybrid organization, offering flexibility for you to work where you need to be most productive.

Additional Perks: In addition to the above benefits, you will find a range of secondary perks depending on your location, to help you thrive at Living Goods.

If you're a proven leader with strategic acumen, operational wizardry, and a passion for health equity, this is your call to action. Join us in Nairobi (or remotely with travel) and help bridge to a healthier Africa!

Living Goods is an equal opportunity employer and will consider every qualified applicant for employment. Living Goods does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.

Our current job openings are displayed on our website, where you can search for open positions and apply directly. Living Goods does not offer any positions without an interview and never asks candidates for money. If you are asked for money, we strongly recommend that you do not respond and do not send money or personal information. If offered a role at Living Goods, we’ll request consent to complete a background check, which is part of our hiring process.

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