Career Opportunity

Libro Credit Union is growing!

Join Libro Credit Union as a Learning and Development Specialist

At Libro Credit Union, every employee and every customer are members. Everything we do is about strengthening financial well-being for a better tomorrow.

As a Certified B Corporation©, we use business as a force for good. That means:

Empowering people to live their most fulfilled lives.
Supporting businesses and communities to thrive.
Caring for the planet and economic growth through sustainable practices.

Libro invests in our employee’s development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local business and communities in strengthening their financial well-being.

We are currently hiring a Full time Learning and Development Specialist to support our London Administration Office. This job posting is for an existing vacancy.

The Learning & Development Specialist will actively engage in developing a Lending Academy and facilitating learning and learning assets. Primary objectives are focused on using aspects of project management and adult learning principles, focusing on the strategic goals of Libro to provide best practice support to all staff for the ongoing sustainment of learning. This role will work collaboratively with the Learning & Development Manager and Director, Organizational Development, along with other L&D team members and business partners to achieve all goals.

The Role

Role model strong sales and service skills.
Collaborate with internal stakeholders and external partners to develop and enhance new and existing training programs for all staff, aligned to short and long-term strategic goals as well as supporting segment specific priorities and initiatives.
Strong knowledge of credit or personal lending solutions and experience with creation of lending training.
Develops materials, learning activities, and training assets in e-learning, virtual or hybrid environments for facilitators, staff and People Leaders.
Facilitate/co-facilitate key learning and development programs.
Develop programs and resources to develop facilitation skills of subject matter experts.
Strong knowledge of e-learning techniques, and where relevant, involved in the creation and/or delivery of e-learning solutions.
Develop process to evaluate progress of staff, determine further training requirements and co-ordinate additional training by subject matter experts.
Support a culture of feedback from staff to ensure staff needs are being met.
Work with direct supervisor to determine process and metrics to track and communicate relevant reporting statistics.
Commitment to continuous professional development and continuous improvement.
Ensures alignment of training programs to Libro’s purpose to reinforce and support strategy.
Have demonstrated proficiency using Microsoft Suite (Word, Outlook, Excel, and PowerPoint)

What We're Looking For

Do you have a passion that aligns with Libro’s Purpose? We want to strengthen financial well-being for a better tomorrow and we’re looking for people to join us in making a difference to people, businesses, and communities.
Do you display the Libro values of Accountability, Courage, High Performance and Inclusive Mindset?
Do you have a post-secondary degree or diploma with an Adult Education, HR or Business focus?
Do you have 5 years of demonstrated success in an HR/Training/Administrative position with relevant responsibilities or equivalent experience? Strong facilitation and facilitation management skills?
Preferred qualifications include: A Certificate in Adult Learning or working towards the certificate from a recognized college or university, Project Management training and/or experience, proven knowledge of Articulate, Vyond, and/or other creation platforms.

We Offer Total Reward Programs to Set You Up for Success In & Outside of Work:

Competitive salaries and employee pension plans.
Comprehensive benefit package, with all premiums paid for by Libro!
Generous vacation time.
Employee wellness programs.
Staff accounts and staff rates on products and services.
Staff appreciation programs and awards.
Career development opportunities including tuition assistance.
Many great perks and rewards; fitness club discounts, technology offers, travel and entertainment deals, just for being part of our great team!

If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you!

Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at careers@libro.ca any time during the recruitment process to let us know what supports you may need to be successful.

Libro Credit Union

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Learning and Development Specialist