Training Lead / Change Enablement

Location: San Francisco Bay Area/Pleasanton, CA Hybrid_1day/week

Duration: 12+months

Pay range_ $70-73/Hour on W2

This role is for a Training Lead supporting the OMP project, which is consolidating three separate customer data and marketing campaign tools into one platform called Zeta.

The Training Lead will partner closely with the existing Change Lead and own the end-to-end training enablement workstream throughout a large transformation program.

Core Responsibilities

Develop and execute the overall training strategy and plans
Partner with Change Lead to:
Identify change impacts
Map impacts by persona/audience
Build role-based training approaches
Create and manage:
Training outlines
Training content
Review and approval cycles
Delivery schedules
Potentially facilitate training sessions for some audiences
Build supporting materials such as:
Project overview decks
FAQs
Stakeholder communication content
Coordinate across multiple stakeholder groups
Support agile project delivery with ongoing feature releases and iterative training updates

Required Experience / Skills

Must-Have

Strong Training Lead / Learning Enablement experience
Experience supporting organizational change management
Experience with:
Training strategy
Instructional design
Training development
Stakeholder engagement
Training coordination/delivery
Ability to manage multiple workstreams and stakeholders
Excellent organization and communication skills
Comfortable operating in an agile environment

Preferred

Experience working on:
Digital transformation programs
Marketing technology implementations
Enterprise system rollouts
Familiarity with AI-enabled training tools or modern enablement platforms
Experience creating:
FAQs
Communications
Executive/project overview presentations

Tool / Technical Expectations

No specific training software expertise required
Adaptability is more important than mastery of tools like:
Camtasia
Adobe Captivate
Candidate should learn new platforms/tools quickly

LanceSoft, Inc.

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