Digital Learning Facilitator

ISS - Service Management & Delivery

Location: Bailrigg, Lancaster, UK

Salary: £33,002 to £37,694 (Full-Time/Secondment Opportunity)

Closing Date: Sunday 16 August 2026

Interview Date: Wednesday 26 August 2026

Reference: 0688-26

Information System Services (ISS) is looking for a Digital Learning Facilitator to join our Digital Learning Team. The team provides advice and guidance to staff on a range of digital technologies used in teaching and learning across the University.

This is an exciting opportunity to support the development of academic programmes from design through to evaluation, working closely with academic and professional services colleagues to create high-quality learning resources and online modules.

This is a fixed term role until 31st July 2027.

About The Role

You will provide advice, guidance and encouragement to support the design and development of online modules, course content and learning activities. Working collaboratively with course creators, you will help design, test and evaluate engaging digital learning experiences for students.

You will also create and maintain online learning objects and resources, using feedback and usage data to evaluate their effectiveness. The role will involve working with digital learning tool providers and learning management systems to help ensure they continue to meet the needs of students and staff.

As part of the role, you will keep up to date with innovations in digital learning, sharing knowledge with colleagues across Professional Services and academic departments. You may also represent the Division and University at internal and external meetings.

The role is primarily based on the Lancaster University Bailrigg campus, with flexible hybrid working options to support a positive work-life balance. We would expect a minimum of 2 days a week in the office, working flexibly to adapt to the needs of the role.

For Internal University staff a secondment opportunity maybe considered for this role. Please ensure you have agreement from your current line manager before you apply for the opportunity.  

What we are looking for

We are looking for someone with a degree or equivalent professional qualification in a related discipline, learning technologies, or equivalent experience in a similar support role. You will have experience of working in an educational support environment, with a strong focus on providing an excellent customer experience.

You will be confident producing clear guidance or information for different audiences, and able to communicate effectively with people at all levels of seniority and technical ability. You will bring logical, systematic and pragmatic problem-solving skills, alongside the ability to plan ahead, manage tasks, prioritise workloads and meet competing deadlines.

Why Join Us?

We are committed to creating a supportive, inclusive and collaborative community. We work together to deliver positive change and provide an outstanding experience for our students and staff.

Lancaster University’s beautiful Bailrigg campus offers an exceptional working environment, combining a vibrant and diverse community with stunning green parkland and landscaped surroundings. Staff benefit from a wide range of on-campus facilities, including a sports centre, cafés, shops, a library, post office, pre-school and multi-faith centre. There are also numerous staff networks, clubs and social groups, providing plenty of opportunities to connect with colleagues and become part of our welcoming community. Learn more about our employee benefits on the Lancaster University Jobs website.

Applications 

Please use your application to provide evidence of your experience aligning to the person specification and Job description. Apply at the link below and please include a CV and covering letter.

Applicants wishing to consider the Skilled Worker Route should ensure they meet the points requirement before applying. Further information can be found on the UK Visas and Immigration website. 

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Further Details

Job Description

Person Specification

Please note: unless specified otherwise in the advert, all advertised roles are UK based.

Find out what it's like to work at Lancaster University, including information on our wide range of employee benefits, support networks and our policies and facilities for a family-friendly workplace.

The University recognises and celebrates good employment practice undertaken to address all inequality in higher education whilst promoting the importance and wellbeing for all our colleagues.

We warmly welcome applicants from all sections of the community regardless of their age, religion, gender identity or expression, race, disability or sexual orientation, and are committed to promoting diversity, and equality of opportunity.

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Digital Learning Facilitator - 0688-26