For over four decades, the higher education experts at Jenzabar have been helping colleges and universities across the world thrive through multiple services. The Jenzabar culture is one that fosters an entrepreneurial environment, where employees are encouraged to be creative, work hard, and have a great time while doing so. We believe in open doors, asking tough questions, respecting each other, and surpassing our clients' expectations every step of the way. It's an enjoyable place to be, with casual dress and a relaxed atmosphere.

Mission Statement:

We believe everyone is a masterpiece with great work to do on Earth. Jenzabar's mission is to create pathways to empower all to know who they are, what work they are destined to do, and how they can unlock their full potential – at home, at work, and in the world!

Position Summary

The Learning & Development team is responsible for providing training that enables our clients to thrive using Jenzabar products. A Learning and Development Coordinator II is responsible for independently maintaining and administering our client facing learning management system. This person will actively communicate with customers regarding their training needs and supply them with important resources. They will also take the lead in scheduling and creating instructor-led courses. A Learning and Development Coordinator II will creatively create reports on the customer comments and LMS statistics and then perform analysis on those statistics to improve client experiences.

Essential Tasks

Generate reports for billing purposes and at client request
Schedule reports to be sent to individuals on a need-be basis as well as to manager
Schedule and host all Teams sessions for instructor led courses
Assist with creating yearly course catalog and entering courses on L&D calendar
Compile survey results, review comments, and send results to manager
Perform analysis on client comments and make appropriate recommendations to instructional designer
Update and maintain monthly and quarterly financial report to track activity for each learning object offered by L&D
Continually monitor client experience with Docebo Learn learning management system and make appropriate recommendations to manager

Preferred Skills and Experience

Expert knowledge of Microsoft Excel
Working knowledge of Docebo Learn or equivalent learning management system
Ability to make decisions to solve client problems
Be proactive in suggesting changes to improve communications with clients

The pay range for this position is $42,000 to $52,000/year; however, base pay offered may vary depending on job-related knowledge, geographic location, skills, and experience. This position is eligible for an annual bonus in addition to a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed.

#LI-Remote

Benefits

Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 12 Weeks Paid Parental Leave, Short Term Disability, Long Term Disability, 401K, Educational Assistance

Jenzabar does not discriminate in employment opportunities or practices on the basis of race, color, sex, gender, gender identity, pregnancy, childbirth and related medical conditions, genetics, genetic markers and carrier status, creed, religion, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, military service, veteran status, or any other status protected by state and federal laws.

Please Note: Jenzabar does not sponsor applicants for work visas.

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Learning and Development Coordinator II