Title: People & Culture Manager

Reports To: Senior Director, People & Culture

Location: Vancouver

Salary: 90-110k

Summary

As a key member of the JD Canada People & Culture team, the People & Culture Manager will play a critical role in delivering exceptional HR support and solutions aligning with JD Group's Canadian strategy. Reporting to the Senior Director, People & Culture this role will focus on fostering a high-performance culture, implementing HR best practices, and enabling employees to thrive. In addition to overseeing core HR functions, the People & Culture Manager will provide leadership and development to a team of HR professionals, ensuring the team delivers best-in-class service to the organization across Canada.

In a fast-growing company like JD Canada, the People & Culture Manager will need to be agile, proactive, and forward-thinking, ensuring that HR programs, processes, and strategies can scale effectively with business growth. This role requires a leader who can balance day-to-day operations with the strategic vision to build a foundation for long-term success. The People & Culture Manager will also lead and develop a team of HR professionals to deliver best-in-class service across the organization.

Key Responsibilities

Scaling for Growth

Develop and implement scalable HR programs and processes to support JD Canada’s rapid expansion.
Anticipate workforce needs and proactively address gaps in talent, organizational design, and HR infrastructure.
Partner with business leaders to adapt People strategies that align with the company’s evolving priorities and growth trajectory.

Team Leadership

Lead, coach, and develop a team of HR professionals, fostering a collaborative and high-performing team environment.
Provide guidance and mentorship to team members, ensuring their professional growth and alignment with JD Canada’s strategic goals.
Establish team objectives and key performance indicators, ensuring accountability and measurable success.

Employee Engagement and Culture

Drive initiatives to enhance employee engagement, focusing on internal growth, diversity, equity, and inclusion.
Support the rollout and local adaptation of JD Group cultural and People initiatives.
Act as an advocate for employees, fostering an environment where feedback is valued and acted upon.

HR Operations and Compliance

Maintain HR policies, ensuring compliance with Canadian labor laws and JD Group standards.
Provide expertise in areas such as performance management, benefits, and HRIS.
Lead or support investigations, employee relations matters, and conflict resolution.

Learning and Development

Partner with JD US and JD Canada leadership to implement learning programs that support employee and organizational growth.
Identify opportunities to enhance leadership development and succession planning initiatives.

Data and Technology

Leverage HR data and analytics to inform decision-making and measure program success.
Maximize the use of Ceridian Dayforce to streamline processes and enhance employee experiences.

Required Qualifications

7+ years of progressive HR experience, including experience in recruitment, employee relations, and HR operations.
2+ years of experience leading and developing HR team members.
Strong understanding of Canadian employment law and compliance standards.
Proven ability to manage multiple priorities and thrive in a fast-paced environment.

Preferred Qualifications

CHRP or CHRL designation is an asset.
Experience in a retail or multi-site organization is a strong advantage.
Advanced knowledge of Google Workspace, Microsoft Office, and HR technology platforms.

Competencies

Exceptional interpersonal and communication skills.
Strong problem-solving and conflict resolution abilities.
Ability to balance strategic thinking with operational execution.
A collaborative mindset with a passion for fostering a positive workplace culture.

Why Join JD Canada?

At JD Canada, we are committed to creating an environment where employees can grow, innovate, and contribute meaningfully. Join a dynamic team that is shaping the future of retail and building a culture that sets the standard for excellence.

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